Specialist Information Technology

About Red Sea Global and AMAALA Yacht Club

Red Sea Global (RSG) is developing AMAALA Yacht Club, a premier destination located within the Triple Bay Marina on Saudi Arabia’s northwestern coast. This world-class marina features 120 berths for superyachts up to 130 meters and includes a Marina Village. The AMAALA Yacht Club is committed to sustainability and regenerative tourism, aiming to preserve natural habitats and align with Vision 2030. In 2027, AMAALA will host the Grand Finale of The Ocean Race.

Role Overview

The Specialist - Information Technology supports the delivery, operation, maintenance, and continuous improvement of IT services and solutions. This full-time role involves providing technical support, assisting with daily IT operations, and participating in technology projects to achieve departmental and organizational objectives. The position requires 0-1 years of experience.

Key Responsibilities

• Provide first and second-level technical support for users, devices, systems, and IT services.
• Assist in maintaining the availability, reliability, and performance of IT systems and services.
• Support the installation, configuration, maintenance, monitoring, and troubleshooting of technology solutions and equipment.
• Assist with the implementation of IT projects, system upgrades, and operational initiatives.
• Support business applications and technology services to ensure smooth daily operations.
• Coordinate with vendors and service providers for support, maintenance, and issue resolution.
• Maintain accurate IT documentation, asset inventories, records, and support logs.
• Assist in monitoring system performance and identifying opportunities for improvement.
• Support information security, data protection, and compliance requirements in accordance with company policies.
• Provide technical assistance for meetings, events, and operational activities when required.
• Support business continuity and disaster recovery activities as directed.
• Collaborate with internal departments to support business and operational needs.
• Stay updated on emerging technologies, industry trends, and best practices.
• Perform any other duties and responsibilities assigned by management in support of IT and business operations.

Qualifications and Experience

• 0-1 years of experience in Information Technology.

Compliance and Workplace Standards

• Comply with all Health, Safety, Quality, Security, and Environmental policies, procedures, and standards.
• Maintain a safe and secure working environment and report any hazards, incidents, or risks.
• Ensure all assigned activities are performed in accordance with company quality and compliance requirements.