اخصائي دعم فني📣 إعلان

Join our team at InterSystems as a Technical Support Specialist!
This role provides a unique opportunity to develop your technical and professional skills while working collaboratively in a supportive environment.

About the Role:
You will be responsible for assisting developers from our technology partners to create and support their applications in real-world environments. You will work with leading organizations in various industries, including healthcare, finance, and telecommunications.

Responsibilities:

• Provide immediate response to customer inquiries following service standards.
• Offer technical support for custom development, interfaces, reports, and more.
• Diagnose and troubleshoot application issues effectively.
• Develop and prepare training materials for technical courses.
• Improve customer satisfaction by addressing suggestions for product improvements.
• Participate in on-call support services to ensure continuous availability.

Qualifications:

• Preferably experience with hospitals’ business workflows.
• Strong knowledge in InterSystems Object Script and SQL.
• Experience with web-oriented languages such as HTML and JavaScript.
• Ability to design and write technical documents and analysis reports.
• BS or MS in Computer Science or equivalent preferred.

We look forward to welcoming you to our team and supporting your growth in a technical career at InterSystems!