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Join Our Team as a Housekeeping Floor Supervisor!

At Hilton, we are seeking a dedicated Housekeeping Floor Supervisor to uphold our commitment to delivering exceptional guest experiences. As part of our team, you will ensure the cleanliness and upkeep of the hotel, contributing significantly to guest satisfaction.

Key Responsibilities:

• Allocate work duties to Team Members.
• Perform routine inspections of all check-out rooms and spot checks of occupied rooms.
• Report and follow up on maintenance defects or issues.
• Inspect service areas, storage rooms, and corridors regularly.
• Schedule and supervise deep cleaning and additional projects.
• Manage and train Room Attendants to meet performance standards.
• Efficiently manage stock control and equipment maintenance.
• Provide excellent guest service, including special requirements for VIP guests.
• Ensure adherence to Hilton's brand standards at all times.

What We Are Looking For:

• Previous experience in a supervisory housekeeping role.
• A proven track record of team management.
• Strong organizational and analytical skills.
• Attention to detail and strong communication skills.
• A passion for delivering exceptional guest service.
• Preferred proficiency with computers, including Microsoft Office.

About Hilton:
Hilton is a global leader in the hospitality industry, dedicated to providing exceptional accommodations and service. With a rich history, we aim to create remarkable hospitality experiences around the world every day. Join us and be part of a team that values dedication and excellence.

Join Us as a Housekeeping Supervisor
At IHG Hotels & Resorts, we are looking for a dedicated Housekeeping Supervisor to ensure the highest standards of cleanliness and service are maintained in our hotel. Your role will be pivotal in providing exceptional hospitality to our guests and maintaining our reputation for excellence.

Your Daily Responsibilities:

• Control and communicate room status with the front desk.
• Ensure safe work habits and participate in safety committees.
• Inspect and maintain cleanliness in all assigned areas, including guest rooms and public spaces.
• Enforce procedures for guest lost and found items.
• Conduct inventories and manage supplies to maintain adequate inventory levels.
• Provide ongoing training to staff and assist in payroll and cost control.

Requirements:

• Minimum of 3 years of housekeeping experience, with at least one year in a supervisory role.
• High school diploma or GED.
• Physical fitness is essential for this role due to lifting and moving heavy items.
• Must have a flexible attitude towards shift work, including nights and weekends.

What We Offer:
You will be rewarded with a competitive salary and a range of benefits designed to support your lifestyle, including uniform provision and training programs. We celebrate diversity in our workforce and foster an inclusive environment. This is your opportunity to belong to a globally recognized brand where you can grow and make a difference.

If you are enthusiastic about hospitality and ready to embrace a new challenge, we welcome your application!