Join our team at IHG Hotels & Resorts as a Reservation Agent!At IHG, we pride ourselves on delivering exceptional hospitality. As a Reservation Agent, you will play a vital role in ensuring that our customers have a seamless booking experience.
Key Responsibilities:- Respond to customer calls and reservation inquiries.
- Make and confirm bookings and modifications as requested.
- Efficiently use electronic reservation systems.
- Ensure accuracy of data entry and resolve any booking-related issues.
- Deliver excellent customer service at all times.
- Collaborate with other departments to ensure smooth operations.
Requirements:- Previous experience in reservations or customer service (preferred).
- Proficiency in using computers and reservation systems.
- Excellent communication skills.
- Ability to work under pressure and as part of a team.
- Proficiency in Arabic and English, both written and spoken.
Don't quite meet every single requirement? Apply anyway – you might be the perfect fit for our team!