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Join KONE as a Maintenance Supervisor!

KONE is recognized as a Top Employer and is committed to fostering a positive work culture and excellent people practices. We are currently seeking an experienced Maintenance Supervisor to lead our operational service delivery team in Riyadh, Saudi Arabia.

Key Responsibilities:

• Customer Service:
  • Establish and maintain good relationships with customers in the area.
  • Ensure all customer queries and complaints are addressed promptly.
• Safety and Quality:
  • Ensure safety for all employees and end-users.
  • Deliver service in line with commitment and quality standards.
• People Management:
  • Develop and coach technicians to enhance performance.
  • Communicate safety and technical requirements effectively.
• Repair Sales:
  • Manage the repair sales funnel and ensure sales leads are converted effectively.
• Maintenance Operations:
  • Ensure all field processes and maintenance methods are adhered to.
  • Oversee timely completion of maintenance visits.

Qualifications:

• Bachelor's degree in Engineering.
• Minimum 5 years of experience in the Elevator & Escalator or similar industries.
• Excellent communication skills in both English and Arabic.
• Strong service mindset and ability to work under pressure.

At KONE, we value innovation and collaboration, creating a workplace where everyone can thrive. Join us to shape the future of cities!