مباشر📣 إعلان

في فنادق ومنتجعات رافلز

منذ 8 ساعات تقريباً

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	جدة

Join a Luxury Hospitality Team as a Butler

We are seeking a highly skilled and professional Butler to join our luxury hospitality team in Jeddah, Saudi Arabia. As a Butler, you will be responsible for providing exceptional personalized service to our VIP guests, ensuring their stay is nothing short of extraordinary.

Key Responsibilities:

Greet and escort VIP guests upon arrival and departure, providing a warm and professional welcome.
Deliver personalized check-in and check-out experiences in-room or in the lounge.
Manage guest luggage, including unpacking and packing services, as well as handling laundry and pressing requests.
Coordinate dining, spa, transportation, and other guest services according to individual preferences.
Maintain detailed guest profiles, including preferences and special requests.
Collaborate with various departments (Housekeeping, Room Service, Concierge) to ensure seamless service delivery.
Prepare guest rooms and suites with personalized amenities, welcome drinks, and special touches.
Maintain cleanliness and organization in the Butler pantry and working areas.
Promptly respond to guest inquiries and requests with professionalism and efficiency.
Uphold the highest standards of confidentiality and security regarding guest information.
Anticipate guest needs to provide a tailored and exclusive experience.
Facilitate smooth communication throughout the guest's journey, from pre-arrival to post-departure.
Demonstrate knowledge and respect for local Saudi Arabian customs and etiquette.

Qualifications:

Minimum of 2 years of experience as a Butler or in a similar role within a 4-5 star luxury hotel or resort.
Strong command of English; basic Arabic language skills preferred.
Excellent grooming, etiquette, and interpersonal communication skills.
Robust organizational abilities and capacity to multitask effectively.
Knowledge of Butler service standards (*, Forbes, LQA) preferred.
High attention to detail and strong problem-solving skills.
Professional demeanor with a genuine passion for hospitality and service.
Ability to maintain utmost discretion and confidentiality at all times.
Flexibility to work various shifts, including weekends and holidays.
Familiarity with Middle Eastern hospitality standards.
Knowledge of local customs and etiquette in Saudi Arabia.
Adaptability to work in a culturally diverse environment.
Strong time management and prioritization skills.

Raffles’ Commitment: Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.

متطلبات الوظيفة

تتطلب ٢-٥ سنوات خبرة

وظائف مشابهة

مباشر

📣 إعلانجديدة

فنادق ومنتجعات رافلز

دوام كامل

Join Raffles Makkah Palace as a Butler

Raffles Makkah Palace promises exceptional standards enhanced by Arab hospitality values. With stunning views of the Masjid Al Haram, you will be part of a team that creates memorable experiences for our guests. As a Butler, you will play a vital role in delivering professional, friendly, and engaging service.

Key Responsibilities:

Oversee daily workflow of the Butler office and ensure service standards are maintained.
Manage departmental inventory control tasks including purchase orders and coding invoices.
Handle all shipping and receiving for Owners, Guests, and Colleagues.
Provide administrative support to the Butler department.
Communicate effectively with all departments to relay updates and changes.
Address guest concerns promptly and log necessary notifications for departments.
Collaborate with Maintenance for necessary repairs.
Balance operational, administrative, and colleague needs while adhering to policies and safety standards.

Qualifications: