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Join Our Team as a Valet Parker!
At Rotana Hotels, we are seeking passionate and dynamic Front Office professionals dedicated to delivering exceptional customer service. As a Valet Parker, your primary responsibility will be to manage guest vehicles efficiently while providing a welcoming experience for our guests.

Key Responsibilities:

• Greet guests upon arrival and promptly provide parking tickets.
• Deliver cars within 5 minutes upon request.
• Maintain knowledge of hotel services to assist guests with their inquiries.
• Perform effective handovers with colleagues to ensure seamless service.
• Conduct control tours at the main entrance to ensure cleanliness.
• Address guest complaints by forwarding them to your superiors.
• Safeguard guest car keys and keep meticulous records of all parked vehicles.
• Build and maintain positive public relations with guests, meeting and exceeding their expectations.
• Ensure efficient management of airport and crew transport if applicable.
• Provide courteous assistance to all clients and colleagues at all times.
• Abide by driving regulations of the UAE.

Requirements:
You should have previous experience in a similar role within the hospitality industry, possess good command of written and spoken English, and hold a valid driving license. The ideal candidate should be well-presented, friendly, proactive, reliable, and calm under pressure.

Key Competencies:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork