Join Our Team as a Valet Parker!At Rotana Hotels, we are seeking passionate and dynamic Front Office professionals dedicated to delivering exceptional customer service. As a Valet Parker, your primary responsibility will be to manage guest vehicles efficiently while providing a welcoming experience for our guests.
Key Responsibilities:- Greet guests upon arrival and promptly provide parking tickets.
- Deliver cars within 5 minutes upon request.
- Maintain knowledge of hotel services to assist guests with their inquiries.
- Perform effective handovers with colleagues to ensure seamless service.
- Conduct control tours at the main entrance to ensure cleanliness.
- Address guest complaints by forwarding them to your superiors.
- Safeguard guest car keys and keep meticulous records of all parked vehicles.
- Build and maintain positive public relations with guests, meeting and exceeding their expectations.
- Ensure efficient management of airport and crew transport if applicable.
- Provide courteous assistance to all clients and colleagues at all times.
- Abide by driving regulations of the UAE.
Requirements:You should have previous experience in a similar role within the hospitality industry, possess good command of written and spoken English, and hold a valid driving license. The ideal candidate should be well-presented, friendly, proactive, reliable, and calm under pressure.
Key Competencies:- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
- Teamwork
