Join Hilton as a Waiter/ess!As a Waiter/ess (Server) at Hilton, your primary responsibility will be to ensure that every guest receives an exceptional dining experience. You will be serving guests in a friendly, timely, and efficient manner, showcasing extensive knowledge of our menu offerings. This position requires a positive attitude and a commitment to high levels of customer service.
Key Responsibilities:- Manage guest queries in a friendly and efficient manner.
- Serve alcoholic and non-alcoholic beverages while adhering to licensing regulations.
- Ensure a thorough understanding of the menu and all products offered.
- Maintain a well-stocked mis-en-place at all floor stations.
- Follow proper reporting procedures when addressing issues.
- Deliver food and beverage orders promptly and to high standards.
- Adhere to Hilton's grooming standards including dress code, cleanliness, and personal hygiene.
- Comply with hotel security, fire regulations, and health and safety laws.
What We Are Looking For:A successful Waiter/ess at Hilton should possess:
- A positive attitude and good communication skills.
- A commitment to delivering high levels of customer service.
- Excellent grooming standards.
- Flexibility to respond to various work situations.
- The ability to work independently or as part of a team.
Preferred Qualifications:- Experience in the food and beverage industry.
- Previous experience in cash handling.
- Knowledge of Food Hygiene Regulations.
What You Can Expect Working at Hilton:As a leading global hospitality company, Hilton is dedicated to providing exceptional guest experiences across its global brands. With a history of welcoming over 3 billion guests, Hilton values its Team Members and strives to create remarkable hospitality experiences around the world every day.
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