أخصائي جودة📣 إعلان

Join our team as a Quality Specialist at Tamimi Commercial! We are seeking a dedicated professional responsible for monitoring and maintaining product and service quality standards to enhance customer satisfaction and ensure compliance with regulatory and company standards.

Key Responsibilities:

• Quality Monitoring & Inspection: Perform regular checks on commercial products and services, ensuring they meet company quality standards and specifications. Collaborate with suppliers and vendors to address quality concerns.
• Customer Complaint Handling: Investigate and analyze customer complaints related to product quality or service. Identify root causes and work with relevant teams to implement corrective actions to prevent recurrence.
• Documentation & Compliance: Ensure all documentation related to quality standards, audits, and corrective actions is accurately maintained. Support compliance with applicable regulations, industry standards, and company policies.
• Process Improvement: Support continuous improvement initiatives by analyzing data, identifying areas for enhancement, and suggesting process adjustments to improve efficiency, reduce costs, and increase customer satisfaction.
• Supplier & Vendor Management: Work closely with the purchasing team to assess and monitor supplier quality performance, ensure supplier compliance with company standards, and support supplier audits.
• Training & Support: Provide training to the employees and support teams on quality standards, policies, and procedures. Promote a quality-focused culture across departments to enhance awareness and commitment.

Key Performance Indicators (KPIs):

• Customer Complaint Resolution Time: Achieve an average resolution time of 7 working days for customer complaints.
• Product Return Rate: Maintain a product return rate of X% (set by management) or below.
• Compliance Rate: Ensure 100% compliance with regulatory and company quality standards.
• Supplier Quality Compliance: Achieve X% (set by management) of suppliers meeting company quality standards consistently.
• Process Improvement Initiatives: Successfully implement X (set by management) quality improvement initiatives per year.

Minimum Qualifications:

• Education: Diploma or bachelor’s degree in a related field.
• Experience: Minimum 12 years of experience in quality assurance, compliance, or a similar role in a commercial or retail environment.
• Certifications: Certification as a Certified Quality lead audit, Certified Quality Technician, or similar is preferred.

Knowledge, Skills, and Abilities:

• Technical Knowledge: Familiarity with quality management systems (QMS), ISO standards, and data analysis tools.
• Skills: Strong analytical skills, problem-solving, and attention to detail with the ability to work across various departments.
• Abilities: Capable of managing multiple tasks effectively and working in a fast-paced commercial environment.

Language & Communication Skills:

• Language Requirements: Fluent in English; proficiency in additional languages is a plus.
• Communication Skills: Excellent verbal and written communication skills, with the ability to work effectively with internal teams and external partners.

Join the Team as a Quality Records Control Specialist at Baker Hughes!
Would you like to be part of a team that prioritizes quality? If you are passionate about ensuring adherence to quality standards and processes, we would love for you to join us at Baker Hughes.

About Us:
Baker Hughes is a leader in well construction and production, dedicated to innovation that enhances efficiency and maximizes reservoir value. Our mission revolves around delivering high-quality, reliable products throughout the entire lifecycle of our manufacturing process.

Your Role:
As a Quality Records Control Specialist, you will serve as the central point for all quality assurance and quality control assessments for our Oilfield business. Your responsibilities will include:

• Conducting qualitative risk assessments and root cause analysis aligned with continuous improvement objectives.
• Utilizing quality tools to monitor and enhance processes and support the Quality Management System (QMS) as per Baker Hughes standards.
• Engaging with internal auditing teams and participating in audits to maintain compliance and quality standards.
• Participating in initiatives aimed at process improvements and contributing to the development of quality plans in contract reviews.
• Conducting business operations in line with Baker Hughes’ HSE policies and legal compliance requirements.

What We Look For:
To excel in this role, you should possess:

• An Industrial/Technical Diploma or a minimum of 5 years of relevant experience in a quality-focused role within the oil and gas sector.
• Experience in Flow Assurance and Production Optimization product testing for oil and gas equipment.
• Strong analytical skills with proficiency in written and verbal communication.
• A collaborative team player with a good understanding of quality systems and industry standards.
• Competence in quality control, calibration, and business process modeling.

Work Environment:
We recognize that everyone has different ways of working. We encourage discussions about flexible working patterns to support your best performance.

Why Baker Hughes?
We place immense value on our workforce and the contributions each individual brings to the table. Enjoy benefits that prioritize work-life balance, comprehensive medical care, life insurance, and tailored financial programs.

Join Baker Hughes and be part of a team committed to innovation and progress in the energy field.