فني صيانة أجهزة كهربائية📣 إعلان

Company Overview:
Founded in 1950, Shaker Group is a leading provider of HVAC and home appliance solutions in Saudi Arabia. We serve over 600,000 customers annually with a strong focus on innovation, sustainability, and customer satisfaction.

Purpose:
The Service Technician is primarily responsible for visiting field customers and carrying out reported maintenance jobs as per the job orders received from the Call Centre/Fleet In charge.

Responsibilities:

• Perform field service jobs as received from the Call Centre/Fleet in charge.
• Follow customer reported ‘service needs’ recorded on the job cards.
• Report additional problems identified during inspection to supervisors immediately for further advice.
• Test-run the unit to ensure satisfactory completion of the service job.
• Ensure job completion to the customer’s satisfaction and hand over accordingly.
• Return the job card to the CIC Coordinator upon returning from the field.
• Obtain Customer Feedback using the prescribed form in the QMS.
• Ensure necessary tools, consumables, and spares are available in the service vehicle.
• Maintain a good relationship with customers through professional behaviour and performance.
• Strictly adhere to prescribed safety practices & use appropriate Personal Protective Equipment (PPEs) provided.
• Coordinate with drivers to ensure “Vehicles Preventive Maintenance Checklist” is implemented.

Requirements:

• Diploma in Refrigeration & air-conditioning or Home Appliances (Minimum 2 years with academic certificate).
• Minimum 5 years experience in air conditioning maintenance and/or Home appliances.
• Possess a 4-wheel driving license.
• Able to self-drive for field service.
• Good English communication skills for job processes.
• Fast learner and ready to learn new technology and multi products.