Mechanical Maintenance Technician

Quality Control Specialist and Qualified Technician

Join Our Team as a Secretary at Sulaiman Al Rajhi University
We are seeking a dedicated and professional Secretary to join our administrative team in one of Saudi Arabia's leading educational institutions. This role provides an opportunity to contribute significantly to the university's operations and support our faculty and staff.

Key Responsibilities:

• Provide comprehensive administrative support to faculty and staff.
• Manage correspondence, emails, and phone communications.
• Prepare reports, presentations, and official documents.
• Maintain accurate records and filing systems.
• Coordinate meetings and appointments.
• Assist with student inquiries and administrative processes.
• Support various university departments as needed.

Qualifications:

• Bachelor's degree preferred in Business or English.
• 23 years of proven experience in secretarial or administrative roles, with preference for previous experience in educational institutions.
• Proficient in Arabic and English (written and spoken communication).
• Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong internet research and communication skills.
• Excellent organizational and time management abilities.
• Familiarity with university administrative procedures is an advantage.

What We Offer:

• Competitive salary package.
• Professional development opportunities.
• Comprehensive benefits.
• Supportive work environment.
• Career growth potential within the university.

Job Tasks:

• Receiving phone calls from guests and responding to their inquiries.

• Receiving and processing complaints and working to resolve them in coordination with the concerned departments.

• Providing complete information about hotel services and offers.

• Following up on guest requests to ensure their satisfaction and the quality of service.

• Entering and updating data related to complaints and inquiries in the system.

Required Qualifications:

• Previous experience in customer service (preferably in the hotel or tourism sector).

• Excellent communication skills and the ability to deal with different personalities.

• Proficiency in using computers and communication programs.

• Politeness, good appearance, and the ability to work under pressure.