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SalarySalarySR 4,000 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Qassim Province, Al Bukayriyah

Job Tasks:

  • Receiving phone calls from guests and responding to their inquiries.

  • Receiving and processing complaints and working to resolve them in coordination with the concerned departments.

  • Providing complete information about hotel services and offers.

  • Following up on guest requests to ensure their satisfaction and the quality of service.

  • Entering and updating data related to complaints and inquiries in the system.

Required Qualifications:

  • Previous experience in customer service (preferably in the hotel or tourism sector).

  • Excellent communication skills and the ability to deal with different personalities.

  • Proficiency in using computers and communication programs.

  • Politeness, good appearance, and the ability to work under pressure.

Requirements

  • For Saudis Only
  • Requires 2-5 Years experience
  • Expert or Advanced in English

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