Food & Beverage Counter Attendant

A record of food and beverage orders is required to work in the field of preparation and processing of requests with precision and speed. Tasks include:
• Receiving customer orders and preparing them according to the required specifications
• Maintaining cleanliness in the work area and adhering to quality standards
• Dealing with customers in a classy and friendly manner
• Organizing inventory and informing the responsible person about shortages
• Working as part of a cohesive team to provide distinguished service

Join Matryal as an Operations Manager!
In this critical role, you will act as the strategic link between the COO and the execution team, focusing on the daily health of the marketplace to ensure customer requests are fulfilled efficiently while aligning operational teams with the company's growth targets.

Key Responsibilities:

• Operational Governance & Alignment:
  - Translate strategic objectives into actionable plans for functional teams.
  - Standardize communication to keep the COO informed on critical bottlenecks and performance trends.
• Marketplace Fulfillment Oversight:
  - Monitor live dashboards ensuring high request fulfillment rates.
  - Identify supply gaps and coordinate with the Onboarding team.
• Team Leadership & Shift Management:
  - Lead and mentor operations and support staff, maintaining high quality around the clock.
  - Manage shift rotations to meet peak demand.
• Performance Reporting & Analysis:
  - Aggregate operational data into concise weekly reports.
  - Handle high-level issues through the Escalation Matrix.

Qualifications & Requirements:

• Bilingual fluency in Arabic and English (written and spoken) is mandatory.
• 5-8 years of experience in Logistics or Marketplace Operations in a leadership role within a startup.
• Advanced skills in analyzing operational data for decision-making.

Join us at Al-Manaaber Company as one of the Administrative Assistants!

We are looking for a talented administrative assistant to be part of our dynamic team. You will support the direct manager with various daily administrative tasks and implement necessary decisions to ensure the workflow is smooth.

Responsibilities:

• Follow up on the implementation of the incoming administrative decisions.
• Organize daily mail and appointment tasks.
• Coordinate and organize meetings for the direct manager.
• Sell household tools and devices to customers and provide the necessary information about them.
• Monitor inventory levels and maintain store organization.
• Manage payment processes and receive payments.
• Process product exchange and return requests.

Requirements:

• Two-year diploma after high school in business administration, office management, or executive secretarial studies.
• Advanced skills in customer service, email management software, and office machinery.
• Fluency in Arabic is required, and knowledge of English is preferred.

Come and be part of our successes!