Credit Control Manager

About the Role

Fisheye Executive Search is seeking a Credit Control Manager on behalf of a prominent healthcare distribution company in Saudi Arabia. This full-time position is based in Al Khobar, Eastern Region. The role focuses on managing customer credit risk, ensuring receivable quality, and optimizing collection performance to protect cash flow while supporting sustainable sales growth.

Key Responsibilities

• Own and enforce the customer credit policy, including onboarding, credit assessment, credit limits, payment terms, and management of exceptions in line with the approved authority matrix.
• Monitor customer exposure, credit-limit utilization, and AR aging, with focused management of overdue, 90+, and high-risk balances.
• Lead collection planning, customer follow-up, and promise-to-pay tracking in coordination with collectors, Sales, and account owners.
• Manage credit holds and order-release decisions in line with approved policy, authority levels, and customer risk.
• Maintain clear visibility of customer disputes, deductions, unapplied receipts, and legal cases, driving timely resolution with relevant teams.
• Prepare regular credit and working-capital reporting covering DSO, overdue exposure, collections, top risks, forecast, and credit utilization.
• Partner with Sales and Finance to balance commercial growth with cash-flow discipline and acceptable credit risk.

Qualifications and Experience

• 5-10 years of experience in credit control.
• Strong experience managing large B2B customer portfolios, aging, credit limits, collections, disputes, and legal/escalated receivables.
• Hands-on SAP/ERP and advanced Excel/reporting skills.

Preferred Qualifications

• Prior experience in distribution, healthcare, pharmaceutical, or FMCG environments.
• Experience leading a credit/collections team.

Work Environment

This is a full-time position based in Al Khobar, Saudi Arabia, within a leading healthcare distribution company.