customer service specialist

*Requirements:*

• Good communication and customer service skills.

• Proficiency in Microsoft Office applications.

• Ability to handle customer inquiries and resolve issues efficiently.

• Good command of English, both written and spoken.

• Ability to work in a team and manage multiple tasks effectively.
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*Key Responsibilities:*
• Respond to customer inquiries and provide necessary support.
• Track shipments and coordinate with relevant departments.
• Handle customer complaints and provide appropriate solutions.
• Update customer information and shipment status in the system.
• Coordinate with the operations team to ensure high-quality service.