Key Account Officer

About the Role

ITL World™ is seeking a Key Account Officer to join its team in Al Khobar, Eastern Region. This full-time role focuses on managing corporate client relationships to ensure excellent service delivery and support business growth. The position requires 2-5 years of relevant experience.

Role Purpose

The Key Account Officer will be responsible for maintaining strong relationships with key corporate clients. This involves coordinating with internal teams to ensure operational efficiency and client satisfaction, while also identifying opportunities to strengthen existing partnerships.

Key Responsibilities

• Manage and maintain relationships with key corporate clients.
• Coordinate with operations and internal teams to ensure smooth service delivery.
• Understand client requirements and provide timely solutions.
• Monitor account performance, service quality, and client satisfaction.
• Support business development and identify opportunities to strengthen client relationships.

Qualifications and Experience

• 2-5 years of experience in a relevant field.
• Candidates with an operations background looking to transition into a Key Account Officer role are encouraged to apply.

Required Skills

• Strong communication skills.
• Effective coordination abilities.
• Proficiency in client-management.
• Good understanding of corporate travel operations.

Work Environment

This is a full-time position based in Al Khobar, Eastern Region. The role involves working within a team focused on corporate client services.