Senior Analyst Accounting Operations📣 Job Ad

About the Opportunity

Guy Carpenter is seeking a Senior Analyst Accounting Operations to join its Fiduciary team in Al Khobar, Eastern, Saudi Arabia. This is a full-time, hybrid role, requiring at least three days a week in the office. The Senior Analyst will contribute to understanding the end-to-end lifecycle of Re-insurance Broking and support change management initiatives during system and process migrations. Candidates should possess 2-5 years of relevant experience.

Within the first 90 days, the expectation is to gain in-depth knowledge of service and role requirements, attain competency in processes and systems, provide technical guidance, serve as a key point of contact for technical escalations and process improvements, and drive discussions and build relationships with clients, re-insurers, business units, and placing brokers.

Core Responsibilities

• Process cash receipts and disbursement of fiduciary funds, including reconciliations and query resolution.
• Support cash processing and fiduciary targets, utilizing Key Performance Indicators (KPIs) for reporting.
• Apply in-depth knowledge of fiduciary systems, processes, policies, and procedures in daily tasks.
• Prepare, record, and report customer billing transactions from the broker ledger.
• Respond to stakeholder requests and escalate issues appropriately.
• Develop strong client and market relationships, delivering value-added service.
• Maintain technical reinsurance knowledge to effectively manage assigned client and market portfolios.
• Collaborate with cross-functional teams, such as Compliance and Finance, to resolve sensitive client issues.
• Participate in knowledge sharing forums across locations and collaborate on complex reinsurance developments.
• Provide training, mentoring, and guidance within the team on reinsurance service processing.
• Offer insights into complex technical terminology and clarify procedures.
• Contribute to the authorization and approval process for technical reports and documentation.
• Actively participate in Business Continuity and Business Impact Analysis, including mitigation planning.
• Engage in System Release Testing (enhancement, regression) and report bugs.
• Mentor and train team members for technical and professional growth.
• Review various Financial KPIs (*, Cash, Funding, Income Exposure, Receivables) to drive continuous improvement.
• Contribute to Working Capital improvement and manage Bad Debt provisioning requirements.
• Manage complex accounts/portfolios with detailed notes and memos for business continuity.
• Support financial delivery for assigned teams/entities and provide operational dashboards and metrics.
• Drive legacy projects across regions to minimize aged balances.
• Ensure adherence to internal and external regulatory compliance guidelines.
• Participate in internal and external audits at the team level, ensuring compliance mandates are met.

Required Qualifications and Experience

• A minimum of 2-5 years of experience in Re-Insurance Accounting within the London, Asian, or US Market.
• Proven experience in Re-Insurance Broking Accounts or a Fiduciary function.
• In-depth knowledge of reinsurance concepts, market systems, general business trends, and financial/regulatory impacts on the organization.
• Experience collaborating with stakeholders across various CSS teams (*, claims, client teams, RM).
• Demonstrated ability to manage multiple client requests effectively.

Essential Skills and Attributes

• Positive attitude and a proactive approach to offering and implementing process enhancement solutions.
• Comprehensive understanding of markets, legislations, regulators, and procedures relevant to the business.
• Strong technical aptitude and the ability to quickly acquire subject matter expertise on new and existing processes.
• Keen awareness and up-to-date knowledge of recent developments impacting the industry.
• Ability to professionally engage, influence, and negotiate with clients, markets, and colleagues.
• Consistent delivery of superior client service.
• Demonstrated capability to manage diverse workloads and stakeholder expectations effectively.
• Proven track record in delivering change initiatives and process improvements to enhance service provision.
• Ability to act as a role model through example, attitude, and consistent behavior, fostering a "can do" culture.
• Experience in coaching and mentoring technical experts.
• Adept at influencing others indirectly to achieve common goals.

Preferred Attributes

• Track record of successful fiduciary account management.
• Client and/or market-facing experience.
• Adaptable communicator, facilitator, influencer, and problem solver.
• Strong collaboration and interpersonal skills, with an ability to guide team members.
• Excellent relationship-building skills and proven ability to work both autonomously and as part of a team.
• Proficiency in multi-tasking and effective time prioritization.

About Guy Carpenter

Guy Carpenter, a Marsh business, offers a uniquely collaborative environment where colleagues can achieve personal and professional success. The company focuses on significant challenges, providing opportunities to learn from top specialists in the (re)insurance industry, leading to a rewarding and impactful career. Guy Carpenter is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance, and capital, people and investments, and management consulting, serving clients in 130 countries.