Customer Service Representative

about 2 hours ago

Job Description

We are looking for an enthusiastic Customer Service Representative to join our team and provide an exceptional experience to our customers. You will be responsible for responding to customer inquiries through multiple channels, resolving issues efficiently, and ensuring customer satisfaction. Join us to be part of a supportive and motivating work environment.

**Job Duties and Responsibilities:**

Greeting customers at the branch and responding to inquiries
Presenting the company's products (recruitment – monthly and hourly labor rental – service transfer) and completing contracts
Following up on customer requests through the Musaned platform until the worker arrives
Coordinating with branch management on post-arrival complaints

Requirements:

At least two years of experience in recruitment
Proficiency in dealing with the Musaned platform and knowledge of the recruitment request stages
Sales skills and ability to convert inquiries into contracts
Good appearance and politeness in dealing