Business Development Executive

About Crane Worldwide Logistics

Crane Worldwide Logistics is a global leader in supply chain solutions, operating over 130 locations across 30 countries. The company provides specialized services designed to address diverse logistics challenges for its clients.

Role Overview: Business Development Executive

Crane Worldwide Logistics is seeking a Business Development Executive to join its team in Dammam, Eastern Region. This full-time role focuses on promoting and selling the company's services through direct client engagement. The executive will work with assigned clients, provide dedicated support, and analyze market trends to recommend pricing strategies. The position requires 0-1 years of experience.

Key Responsibilities

• Develop target lists and initiate contact with potential clients through sales calls, social media, promotional fliers, and cold calling.
• Confirm appointments to introduce company services and build ongoing client relationships.
• Support existing clients by acting as an intermediary between the client, operations teams, and the Crane Worldwide network, escalating issues when necessary.
• Provide tracking information to clients upon request.
• Escalate shipment issues to clients immediately to ensure prompt resolution.
• Manage client requests and follow up to ensure needs are met.
• Facilitate the completion of Requests for Quotation (RFQs).
• Provide marketing and proposal support for all Global Sales Team members.
• Analyze client profit or loss and propose yield improvement strategies.

Qualifications and Experience

• High School Diploma or equivalent is required; a Bachelor’s Degree is preferred.
• 1 to 2 years of experience with a 3PL or freight forwarder, including internal and external facing roles, OR 1 to 2 years of previous experience in transportation or business development fields.

Required Skills and Abilities

• Strong client-facing skills and effective selling to decision influencers and makers with a consultative approach.
• Demonstrated capability with Microsoft Office products and active participation in broad-based internet networking tools (*, LinkedIn).
• Excellent verbal and written communication skills.
• Ability to meet challenges with resourcefulness.
• Effective negotiation and closing techniques.
• Excellent organization and problem-solving skills.
• Ability to work effectively in a team environment.

Physical Requirements

The role involves talking, hearing, and using hands to operate computer equipment. Vision abilities required include close vision and the ability to adjust focus.