Key Account Manager📣 Job Ad

in Abunayyan Holding

20 days ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Dammam

Job Description

About the Role

Abunayyan Holding is seeking a Key Account Manager to join its team in Dammam, Saudi Arabia. This position is within a strategic business unit focused on Industrial Electric Motors, providing comprehensive maintenance, workshop, and field services, alongside electrical and mechanical solutions. The role is designed for a commercially driven professional who can manage strategic customer relationships and drive revenue growth within the Petrochemical and Oil and Gas sectors. The focus will be on industrial maintenance, electric motor workshop services, turnaround (TA) services, and electrical motor repair services. A solid technical understanding of these areas and strong relationship management skills are essential.

Key Responsibilities

Develop, manage, and strengthen relationships with key customers and strategic accounts, serving as the primary point of contact to ensure high levels of customer satisfaction.
Build long-term partnerships by thoroughly understanding customer business objectives and operational requirements.
Conduct regular customer visits to identify new business opportunities and maintain strong engagement.
Identify opportunities for account expansion, cross-selling, and upselling of services to existing clients.
Develop and execute strategic account plans to achieve sales targets and ensure sustainable business growth.
Generate new business opportunities within existing customer portfolios through proactive engagement and solution-based selling.
Prepare comprehensive commercial proposals, quotations, pricing strategies, and service agreements.
Lead negotiations with customers to secure profitable contracts and long-term service agreements.
Monitor contract performance and ensure strict compliance with customer commitments.
Collaborate effectively with Operations, Engineering, Workshop, Field Service, and Finance teams to ensure seamless project execution.
Coordinate customer requirements and service delivery to achieve operational excellence.
Act as the internal advocate for the customer, supporting continuous service improvement initiatives.
Monitor market trends, competitor activities, and industry developments to identify emerging opportunities within the industrial maintenance, energy, and manufacturing sectors.
Provide regular market feedback and valuable customer insights to management.

Qualifications and Requirements

Bachelor's Degree or Diploma in Engineering, Business Administration, Marketing, or a related field.
Minimum of 3 to 5 years of experience in Key Account Management, Business Development, Technical Sales, or Customer Relationship Management.
Hands-on experience within Industrial Maintenance, Turnaround (TA), Electrical Services, Motor Repair, Workshop Services, or Field Service Operations.
Experience working with industrial clients in manufacturing, utilities, oil & gas, energy, or heavy industries is highly preferred.
Proven track record of achieving sales targets and successfully managing strategic customer accounts.