Sales Engineer

About the Role

Castolin Eutectic is seeking a Sales Engineer to manage sales and marketing activities in the Eastern region, specifically in Dammam. This full-time role focuses on maintenance and repair consumables, welding products, wear protection, and coating solutions within an assigned territory. The position requires 2-5 years of relevant experience.

Key Responsibilities

• Develop new customers and expand business with existing accounts by identifying maintenance problems, wear-related applications, and repair opportunities.
• Conduct regular customer and site visits to understand applications, maintenance requirements, operational challenges, and potential areas for product introduction.
• Develop technically and commercially suitable solutions based on customer requirements, preparing technical proposals, quotations, and product recommendations.
• Generate new applications and conduct product demonstrations, application trials, and field evaluations to support business development.
• Conduct technical seminars, product presentations, demonstrations, and training programs for customers, distributors, and sales teams.
• Manage the complete sales cycle, including lead generation, opportunity development, quotation, negotiation, order follow-up, delivery coordination, and payment collection.
• Develop and maintain strong relationships with maintenance, engineering, production, procurement, and management personnel at customer organizations.
• Work closely with distributors to develop the market, identify new opportunities, maintain adequate stock levels, and improve sales coverage.
• Coordinate with the supply center, logistics team, and distributors regarding product availability, inventory, order processing, shipment, and delivery.
• Support the development and training of local distributors and/or sales forces to improve technical and commercial capabilities.
• Ensure timely follow-up and collection of outstanding and overdue payments from direct customers and distributors.
• Maintain accurate records of customer visits, applications, trials, opportunities, quotations, orders, and sales activities.
• Prepare and submit regular sales reports, forecasts, opportunity pipelines, and market updates within defined timelines.
• Monitor competitor activities, pricing, market developments, and customer requirements, providing relevant feedback to management.
• Ensure technical applications, trial results, procedures, and customer success cases are properly documented.
• Achieve assigned sales, gross margin, new-customer development, and payment-collection targets.

Qualifications and Requirements

• Bachelor’s Degree or Diploma in Mechanical Engineering, Production Engineering, Metallurgy, Welding Engineering, or a related technical discipline.
• Minimum of 4–5 years of B2B industrial sales or technical sales experience.
• Preferred experience in one or more of the following areas: Maintenance & Repair welding, Welding consumables and equipment, Hardfacing and wear protection, Industrial coatings, Repair and maintenance solutions, or Industrial maintenance products.
• Experience dealing with industries such as cement, mining, steel, power, oil & gas, petrochemical, fabrication, quarrying, and general heavy industry is an advantage.