Restricted Commodities Compliance Lead

About DHL Express

DHL Express is a global leader in cross-border express delivery, operating in over 220 countries and territories worldwide since 1969. The company focuses on service, quality, and sustainability, connecting people through global trade.

The Role of Restricted Commodities Compliance Lead

The Restricted Commodities Compliance Lead is responsible for enhancing and maintaining compliance with Dangerous Goods (DG) and Restricted Commodities regulations across assigned provinces in the Eastern region, specifically Dhahran. This full-time role involves providing strategic oversight, regulatory governance, and operational support to ensure adherence to aviation regulations, Dangerous Goods requirements, and DHL standards. The successful candidate will drive a strong safety culture, support operational excellence, and manage regulatory relationships across gateways, service centers, and customer operations.

Key Responsibilities

• Serve as the Subject Matter Expert (SME) for Dangerous Goods and Restricted Commodities, offering guidance on the safe transportation of regulated shipments.
• Advise managers, operations teams, DG Coordinators, and stakeholders on regulatory requirements, including ICAO Technical Instructions, IATA Dangerous Goods Regulations, GACAR Part 109, DHL policies, and certification standards.
• Ensure compliance with ICAO Technical Instructions, IATA Dangerous Goods Regulations, GACAR Part 109, and DHL Global Standard Operating Procedures.
• Plan, deliver, and maintain Dangerous Goods training programs, conduct competency assessments, and manage certification records for employees within the assigned province.
• Act as the primary Dangerous Goods compliance contact for operational, customer, and regulatory matters.
• Lead audit, assurance, and incident management activities, including Restricted Commodities Incident Reports (RCIR) and Dangerous Goods Occurrence Reports (DGOR).
• Conduct Dangerous Goods self-assessments, lead internal audits, coordinate regulatory inspections, and drive corrective and preventive action plans.
• Perform customer compliance assessments and provide recommendations for Dangerous Goods account approvals.
• Monitor compliance performance, identify emerging risks and trends, and implement continuous improvement initiatives.
• Build and maintain effective working relationships with regulatory authorities, customers, and internal stakeholders.
• Ensure ongoing audit readiness and adherence to all applicable safety, security, and compliance requirements.
• Perform additional duties as assigned by the direct manager.

Qualifications and Experience

• 5-10 years of relevant experience in Dangerous Goods and Restricted Commodities compliance.
• Demonstrated expertise in aviation regulations, ICAO Technical Instructions, IATA Dangerous Goods Regulations, and GACAR Part 109.
• Proven ability to lead training and competency programs.
• Experience in audit, assurance, and incident management.

Work Environment and Benefits

This full-time position is based in Dhahran, Eastern region. DHL Express offers strong career support within an international environment, a positive company culture, and a comprehensive benefits program.