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Job Advertisement – Tourism Programs Officer

Job Title: Tourism Programs Officer

Department: Tourism and Travel

Location: Jeddah

Job Type: Full-time

Job Summary

We are looking for a Tourism Programs Officer to join our team, responsible for preparing and coordinating tourism programs and trips, providing suitable options for clients, and following up on bookings and tourism services to ensure a distinguished customer experience.

Duties and Responsibilities

* Preparing and designing domestic and international tourism programs according to customer needs.

* Preparing price offers and tourism programs and presenting them to clients.

* Booking hotels, flights, transportation, tours, and tourist activities.

* Coordinating with hotels, airlines, and tourism service providers.

* Following up on bookings and ensuring all services are delivered according to the agreed program.

* Communicating with clients, responding to their inquiries, and providing appropriate tourism advice.

* Making modifications to programs and bookings as requested by the client.

* Following up with clients before, during, and after the trip to ensure their satisfaction.

* Researching new tourist destinations and competitive offers and prices.

* Preparing innovative and integrated tourism programs according to the budget and required duration.

* Monitoring competitors, prices, and offers in the tourism market.

* Adhering to company policies and procedures and achieving sales and customer service goals.

* Preparing reports on bookings, sales, and tourism programs as needed.

Requirements

* Previous experience in tourism and travel or preparing tourism programs.

* Good knowledge of tourist destinations, hotels, and tourism services.

* Excellent communication and customer service skills.

* Ability to prepare professional tourism offers and programs.

* Ability to negotiate with clients and service providers.

* Proficiency in using computers and Microsoft Office programs.

* Proficiency in English is a plus.

* Ability to work under pressure and complete tasks within deadlines.

* High organizational and follow-up skills.

Benefits

* A generous salary determined by experience and competence.

* Commissions and bonuses according to the company's system.

* A professional work environment and opportunities for career development.