Applications CoE and Quality Assurance Senior Manager

About the Role

Nahdi Medical Co. is seeking an Applications CoE and Quality Assurance Senior Manager to drive Quality Assurance and DevOps excellence across its applications landscape. This full-time role, based in Jeddah, Makkah Region, involves ensuring high standards of software quality, reliability, and delivery. The successful candidate will establish and enhance QA frameworks and testing practices while embedding DevSecOps throughout the delivery lifecycle, requiring 5-10 years of relevant experience.

Key Responsibilities

• Develop and implement effective QA strategies, methodologies, and processes for comprehensive application testing.
• Lead the creation of test plans, test cases, and test scripts, overseeing functional, regression, performance, and security testing across all Applications teams.
• Establish and enforce QA standards, mandatory quality gates at every SDLC stage, and required release deliverables.
• Monitor and continuously improve QA process effectiveness through monthly audits and maturity scorecards.
• Chair Production Readiness Reviews, ensuring applications meet QA sign-off requirements before deployment.
• Establish defect tracking and management processes, analyze and triage defects, facilitate resolution, and ensure timely communication and closure.
• Provide monthly reporting on defect density, leakage, aging, and first-time-right release rates.
• Identify opportunities for test automation and guide the implementation of automated testing frameworks and tools.
• Embed automated regression suites as mandatory quality gates in CI/CD pipelines.

Reporting and Documentation

• Prepare and present testing status reports, QA metrics, and test summaries to stakeholders and leadership.
• Maintain proper documentation of testing processes, test cases, and results in a centralized Application Excellence Knowledge Base.
• Provide regular reporting on the application portfolio and product release roadmaps, covering portfolio health, release pipeline, key milestones, and risks.

Compliance and Portfolio Management

• Identify project risks and potential quality issues, collaborating with stakeholders to develop mitigation strategies.
• Ensure compliance with industry regulations, security standards, and data protection requirements (ISO 27001, NIST).
• Ensure the DevOps compliance framework is defined and enforced (source control, CI/CD, deployment governance, release management) with monthly compliance scorecards and DORA metrics.
• Ensure the Application Portfolio Register, lifecycle dashboard, and project/change portfolio tracking are operational, with a monthly Application Excellence Scorecard.
• Promote and embed Agile practices across the Applications department, championing Scrum, SAFe, and modern delivery methodologies.

Collaboration and Continuous Improvement

• Collaborate with development teams, product managers, business stakeholders, IT Security, Internal Audit, and HR to define testing criteria and align QA efforts with business and audit goals.
• Stay updated with industry trends and best practices in QA, DevOps, portfolio management, and application governance.
• Drive continuous improvement initiatives and mentor QA and excellence professionals.
• Lead the Application Excellence Community of Practice through knowledge-sharing and internal training.