Customer Services Manager📣 Job Ad

Join the International Water Distribution Co. (Tawzea) as a Customer Services Regional Manager!

TAWZEA is a leader in the management of industrial cities and the operation of water facilities in Saudi Arabia. We are dedicated to enhancing the customer experience in our water services.

Responsibilities:

• Assist with budget preparation for the Customer Service department and manage the assigned budget.
• Draft, implement, and execute policies to facilitate quality customer service.
• Monitor performance metrics and prepare monthly reports on team performance.
• Analyze customer complaints trends and summarize impact on customer experience.
• Oversee training and performance evaluations for team members.
• Identify and recommend updates to customer service procedures.
• Manage daily workflow of the customer service team.

Requirements:

• Minimum of 10 years of experience, including 5 years in management within the water sector.
• Extensive knowledge of customer service procedures and principles.
• Excellent leadership and interpersonal skills.
• Strong analytical and problem-solving skills.
• Outstanding written and verbal communication skills.
• Good command of English, written and spoken.
• Proficiency in Microsoft Office and customer service software.

Join Mosanada Logistics Services as an HD Driver!
We are looking for a responsible and skilled Heavy Truck Driver to be part of our dynamic team in Jeddah. As a leading logistics provider in Saudi Arabia, we pride ourselves on our commitment to service excellence and safety.

Key Responsibilities:

• Perform pre-trip inspections to ensure trucks, safety, and emergency equipment are in good condition.
• Maneuver trucks for safe loading/unloading, following signals from the crew.
• Protect company assets including vehicles and equipment.
• Follow delivery instructions, site rules, and assigned routes.
• Maintain logs of working hours, vehicle service, and truck assignments.
• Report any truck defects, accidents, or violations.
• Keep assigned vehicles clean and roadworthy.
• Secure cargo and ensure proper conditions during transport.
• Collect signatures/stamps on delivery receipts and assist in loading/unloading as required.

Job Requirements:

• Valid Heavy Truck Driving License (Saudi license preferred).
• Minimum 2 years of experience as a Heavy Truck Driver.
• Good knowledge of traffic laws, safety procedures, and road regulations.
• Able to read and follow delivery instructions, manifests, and route plans.
• Physically fit to assist with cargo loading/unloading.
• Strong sense of responsibility, punctuality, and teamwork.
• Basic communication skills in English.

We look forward to your application and the opportunity to work together!

Join our team as a Sales Executive in the Dealer Market!

MARMAR ENTPS II LTD LBLTY CO is seeking a dedicated Sales Executive with a focus on dealer and distributor sales, specifically in the home appliances and consumer electronics sectors. If you are passionate about driving sales and have a knack for building relationships, this is the perfect role for you.

Job Title: Sales Executive – Dealer Market

Location: Saudi Arabia (Jeddah / Riyadh / Dammam)

Experience: Minimum 5 years in dealer/distributor sales

Responsibilities:

• Develop and manage the dealer network across key regions in Saudi Arabia.
• Achieve monthly and annual sales targets for the assigned product categories.
• Identify and onboard new dealers to ensure strong market coverage.
• Build and maintain long-term relationships with existing dealers and channel partners.
• Conduct regular market visits to monitor competitor activities and gather market intelligence.
• Coordinate with logistics and supply chain teams to ensure product availability and timely deliveries.
• Support promotional and marketing initiatives at the dealer level.
• Submit periodic sales reports, forecasts, and market feedback to management.

Qualifications & Experience:

• Bachelor’s degree in Business, Marketing, or a related field.
• 5 years of experience in sales of home appliances, consumer electronics, or FMCG.
• Strong communication, negotiation, and presentation skills.
• Proficiency in English (Arabic or French will be an added advantage).
• Must hold a valid driving license.
• Willing to relocate to Saudi Arabia and travel extensively within the region.