Financial Coordinator

About the Role of Financial Coordinator

BMC is seeking a Financial Coordinator to join their team in Jeddah, Makkah al Mukarramah. This full-time role is critical for managing the financial aspects of student admissions and registrations, ensuring compliance with financial policies and regulations. The position requires 1-3 years of experience.

Key Responsibilities

• Collecting tuition fees and other charges from students during the admission and registration process.
• Verifying student financial records and ensuring the accuracy of payment details and transaction information.
• Assisting students and their families with understanding tuition fees, payment deadlines, and available payment options.
• Processing payments using electronic payment systems, cash, checks, or other forms, ensuring accuracy and completeness.
• Recording all financial transactions accurately in the student information system or database and maintaining up-to-date records.
• Generating and issuing receipts, invoices, and payment reminders to students for their tuition fees and other charges.
• Resolving payment discrepancies or issues promptly and effectively, liaising with students, parents, or guardians as needed.
• Collaborating with other departments, such as admissions and financial aid, to coordinate payment processes and address student inquiries.
• Monitoring outstanding balances and following up with students who have overdue payments to ensure timely collections.
• Adhering to all relevant policies, procedures, and regulations related to financial transactions, confidentiality, and data security.
• Contacting debtors via phone, email, or mail to negotiate payment plans and collect overdue debts.
• Explaining debt repayment options and providing assistance to debtors in understanding their financial obligations.
• Documenting all communication with debtors and updating the company's database with accurate and up-to-date information.
• Following up on missed payments and implementing appropriate collection actions, such as sending reminder notices or initiating legal proceedings.
• Resolving disputes or complaints from debtors and addressing any issues that may arise during the collection process.
• Providing regular reports to management on debt collection activities, including progress, challenges, and potential risks.

Required Qualifications and Experience

• Proven experience (1-3 years) in a similar financial role, preferably in an educational institution, financial services environment, or account receivable.
• Proficiency in using computer software and databases for processing payments and maintaining financial records.
• Knowledge of practices related to student financial services and collections.

Essential Skills

• Excellent communication and interpersonal skills, with the ability to interact professionally with students, parents, and colleagues.
• Strong attention to detail and accuracy in handling financial transactions and maintaining records.
• Ability to work independently and prioritize tasks effectively in a fast-paced environment.
• Customer service-oriented mindset with a commitment to providing exceptional service to students and their families.

Work Environment

This is a full-time position based in Jeddah, Makkah al Mukarramah, within a dynamic environment focused on student financial services.