HORECA Regional Manager Catering & Institutions📣 Job Ad

About Mayar Foods and the Role

Mayar Foods is seeking a HORECA Regional Manager, Catering & Institutions, to oversee field sales operations within the Jeddah and Makkah regions of Saudi Arabia. This full-time position is central to achieving sales and collection targets while ensuring strong customer relationships through excellent service and efficient issue resolution.

Role Purpose and Scope

The HORECA Regional Manager is responsible for leading and executing field sales activities, applying established sales knowledge and techniques to meet predefined sales and collection objectives. A key aspect of this role involves managing and nurturing customer relationships by providing outstanding service and promptly resolving any issues that arise within the assigned territory.

Key Responsibilities: Sales Operations

• Follow the daily route plan with the sales team to conduct customer visits effectively.
• Discuss sales order requirements with the sales team, assist with order release, and follow up on stock availability in warehouses.
• Provide the Horeca Channel Manager with insights on competitors’ promotions, pricing strategies, and current sales trends.
• Implement sales promotions efficiently according to established guidelines.
• Follow up on orders with the Sales Coordinator and address any related queries.
• Prepare and share daily status reports with the Channel Manager.
• Handle customer interactions professionally and resolve their queries efficiently.
• Coordinate with the logistics team to ensure timely delivery of customer orders.
• Manage customer complaints regarding returned goods by gathering necessary information and submitting it to the logistics team for action.

Key Responsibilities: Collections Management

• Collaborate with the Sales team to ensure the achievement of collection targets.
• Escalate concerns to the Channel Manager in cases of overdue payments or significant collection issues.
• Prepare and distribute comprehensive collection status reports.
• Follow up on cash and check collections with the cashier, ensuring all supporting documentation is provided for accurate accounting.

Qualifications and Experience

Candidates for this role should possess 5 to 10 years of relevant experience in sales management, particularly within the HORECA sector or catering and institutions. A strong understanding of sales techniques, customer service principles, and reporting is essential for success in this position.

Employment Details

This is a full-time position based in Jeddah and Makkah, Saudi Arabia. Salary details will be discussed during the interview process.