Patient Receptionist

A receptionist is required to work at a prestigious medical center, where the job requires high communication skills and the ability to deal with patients professionally and tactfully. Experience in the field of medical reception is not required, with an intermediate proficiency in English. Job responsibilities: • Receiving patients and registering their data in the system • Organizing and scheduling medical appointments • Coordinating with doctors and medical staff • Handling phone calls and inquiries • Managing and updating medical files • Dealing with health insurance companies • Assisting in registration and payment procedures • Maintaining cleanliness and organization in the reception area.

Interviewing patients and recording their personal data and health insurance information if available, identifying pre-booking appointment times or their immediate needs from the clinics, filling out the forms used in reception, entering data into the automated system and the hospital information network, completing financial transactions, arranging booking turns, and transferring the patient to the required clinic for waiting, and preparing daily reception, emergency, and clinic reports.

About the Role
We are seeking an experienced HR Manager to lead and manage our Human Resources team while overseeing all HR functions across our F&B operations in Saudi Arabia. The ideal candidate has strong leadership skills, understands the fast-paced nature of the F&B industry, and can support both corporate and outlet-level teams.

Key Responsibilities:

• Lead, mentor, and develop the HR team (recruiters, HR officers, coordinators, and PRO/HR admin if applicable).
• Set clear goals, monitor performance, and ensure high-quality HR service delivery.
• Build a collaborative, efficient, and proactive HR department.
• Guide the recruitment team in sourcing and maintaining talent pipelines.
• Partner with Operations to forecast manpower needs.
• Ensure smooth and timely onboarding processes.
• Act as the escalation point for employee concerns.
• Support HR team members in handling store-level ER matters.
• Promote a positive culture and implement engagement initiatives.
• Conduct periodic outlet visits to ensure HR visibility.
• Oversee service, hygiene, safety, and policy training programs.
• Support development programs for supervisors and managers.
• Implement systems to track training progress.
• Supervise payroll inputs, attendance systems, and documentation.
• Ensure full compliance with labor laws and company policies.
• Oversee visa processing, renewals, and government relations.
• Support audits and ensure proper record-keeping.
• Coach outlet managers and HR team members on evaluations.
• Address high-level performance issues and disciplinary actions.
• Recommend promotions, transfers, and development plans.
• Support salary reviews, incentives, and benefits programs.
• Ensure competitive compensation structures.

Qualifications & Skills:

• Bachelor’s degree in HR, Business Administration, or related field.
• 5–8 years of progressive HR experience, including 2+ years in a supervisory role.
• Experience in F&B, hospitality, or retail preferred.
• Strong leadership and employee relations skills.
• Deep understanding of HR operations and labor laws.
• Excellent communication and organizational abilities.