Product Manager Storefront

About Salla and the Role

Salla is developing the digital infrastructure for commerce in the region, enabling merchants to establish, expand, and scale their businesses. The platform aims to simplify complex processes, making them powerful and scalable. This Product Manager - Storefront position is a full-time role based in Jeddah, Makkah Province, requiring 4-6 years of experience.

Role Overview

The Product Manager for Storefront will focus on critical buyer-facing elements such as search functionality, product pages, and customer reviews. This role involves understanding buyer behavior to enhance conversion and merchant sales. The successful candidate will collaborate with data and AI teams to translate models into tangible improvements for buyers and merchants across thousands of stores.

Key Responsibilities

• Understand Salla's buyers, including their shopping habits, hesitation points, and comparison behaviors, integrating their feedback and merchant sales data into product decisions.
• Manage the entire lifecycle of search, product page, and reviews, from discovery to iteration, with a focus on buyer conversion and merchant sales.
• Partner with data and AI teams on ranking, query understanding, and semantic search, making decisions on deployment, target stores, and measurement.
• Design product pages to support buyer decision-making, ensuring necessary information for trust and confirmation before purchase.
• Develop review systems that build buyer trust and provide utility for merchants, including those with limited or no existing reviews.
• Implement experimentation by default and ensure safe rollouts across thousands of stores through staged deployments, guardrails, and rollback plans.
• Conduct continuous discovery through regular engagement with buyers and merchants, session analysis, and prototype testing before committing engineering resources.
• Drive decisions with data by defining relevant metrics, analyzing funnels, and using evidence to resolve discussions.

Required Qualifications and Experience

• Proven experience in driving product metrics and business outcomes, with the ability to articulate changes, reasons, and impact measurement.
• An AI-native mindset with practical experience using AI tools for data analysis, prototyping, research, and interpreting product results.
• Experience collaborating with Data Science and Machine Learning teams on Search, Ranking, or Recommendation, demonstrating clear product ownership and decision-making.
• Hands-on experience conducting user research and product experiments, leveraging insights to inform product decisions.
• Strong understanding of Arabic Search and Discovery, including spelling variations, dialects, transliteration, mixed Arabic-English queries, and search behavior.
• Demonstrated ownership of product outcomes, with the ability to work independently, take initiative, and operate effectively in a fast-paced environment.
• Ability to simplify complex problems, prioritizing essential features.

Preferred Experience

• Experience in building a product, feature, or business from inception (0-to-1), either as a founder, an early-stage team member, or a founding product team member.

Work Environment

This is a full-time position located in Jeddah, Makkah Province, offering an opportunity to contribute to a growing e-commerce platform.