Sales Expansion Team Leader

About Foodics

Foodics is a restaurant management ecosystem and payment technology provider established in 2014. Headquartered in Riyadh, the company operates offices across five countries and serves customers and partners in over 35 countries globally, having processed more than 6 billion orders. Foodics is a rapidly expanding SaaS company in the MENA region, supported by three rounds of funding, including a recent $170 million round.

Role Overview

The Sales Expansion Team Leader will manage an outbound sales team focused on generating revenue growth from existing clients. This full-time position is based in Jeddah, Makkah Province, and involves directing lead generation within the current customer base, coaching representatives on cross-selling and upselling new product lines, and executing strategies to increase Average Revenue Per User (ARPU). The role requires 3-5 years of relevant experience.

Key Responsibilities

• Manage incoming new branch sales requests from existing customers.
• Generate and send quotes promptly, ensuring accuracy and alignment with customer needs.
• Track expansion requests and ensure timely follow-ups to close deals efficiently.
• Identify new upselling and cross-selling opportunities from existing customers through outbound activities.
• Identify and recommend additional products to maximize revenue from expansion deals.
• Ensure that every expansion quote includes relevant upsell/cross-sell products before sending to the customer.
• Work closely with internal teams to ensure smooth processing of expansion sales.
• Communicate effectively with customers regarding their expansion needs and available solutions.
• Maintain accurate records of expansion requests in the CRM system.

Qualifications and Experience

• 3-5 years of experience in a relevant sales or team leadership role.
• Demonstrated ability to manage sales teams and drive revenue growth.
• Experience with outbound sales, cross-selling, and upselling strategies.
• Proficiency in CRM systems for tracking sales activities and customer interactions.

Work Environment and Benefits

Foodics offers competitive compensation packages, including bonuses and potential for shares. The company supports personal development through regular training and an annual learning stipend. Employees join a diverse team of over 30 nationalities working across 14 countries. The work environment provides autonomy, mentoring, and challenging goals.