Splunk Engineer

About the Role

FNRCO is seeking an experienced Splunk Engineer to join their team in Makkah, with work opportunities in Jeddah. This full-time role involves designing, implementing, maintaining, and supporting enterprise log monitoring and data analysis services using Splunk. The position requires 2-5 years of relevant experience.

Role Purpose

The Splunk Engineer will be responsible for developing log and data mining solutions, creating dashboards and reports, maintaining Splunk configurations, and providing support to internal users for their monitoring and analysis requirements. This role is central to ensuring the reliability and performance of Splunk-based services.

Key Responsibilities

• Design and build new log monitoring and data mining services using Splunk.
• Plan and support the implementation and deployment of Splunk-based monitoring solutions.
• Perform data mining, log analysis, and troubleshooting using Splunk queries and reporting methods.
• Develop and maintain production-quality Splunk dashboards, reports, and visualizations.
• Support internal users in designing dashboards and reports according to business and technical requirements.
• Take ownership of Splunk-based log and data mining services, ensuring their reliability and performance.
• Configure and maintain Splunk applications, configuration files, searches, dashboards, and related components.
• Monitor system and application logs to identify errors, anomalies, and potential issues.
• Collaborate with other departments and technical teams on matters related to log monitoring, analysis, and observability.
• Troubleshoot Splunk-related issues and perform root cause analysis.
• Support onboarding of new log sources and ensure appropriate monitoring and data visibility.
• Maintain documentation for Splunk configurations, dashboards, data sources, and operational procedures.
• Adhere to security, access control, and operational standards for Splunk environments.
• Continuously improve log monitoring, data analysis, and reporting capabilities.

Experience and Qualifications

• A minimum of 2-5 years of experience as a Splunk Engineer or in a similar role.
• Proven experience in designing, implementing, and maintaining Splunk solutions.
• Demonstrated ability to develop dashboards, reports, and visualizations within Splunk.
• Experience with log analysis, data mining, and troubleshooting using Splunk queries.

Work Environment

This is a full-time position based in Makkah, with operations also in Jeddah. The role involves working within a technical team and collaborating with various departments to ensure robust log monitoring and data analysis capabilities.