Financial Manager

Join Rixos as a Front Office Receptionist!
Be part of a pioneering concept in luxury hospitality, where you can create unique experiences for our guests. In this role, you will be the first point of contact, ensuring that each arrival and departure is seamless and enjoyable.

Key Responsibilities:

• Register and process check-ins and check-outs for guests, ensuring a smooth experience.
• Efficiently handle guest information and maintain computer records.
• Perform cashiering duties, manage foreign exchange transactions, and conduct night audits.
• Provide exceptional customer service – responding promptly to all guest inquiries.
• Resolve guest complaints and ensure to liaise with other departments for efficient follow-ups.
• Maintain security by managing issuance of room key cards and handling safe deposit boxes.
• Keep the front office area clean and organized.
• Communicate vital shift information to ensure a well-run operation.
• Understand hotel procedures around rates, segmentation, and promotions.

Qualifications:
• A university degree in Hotel Management.
• A minimum of 1 year experience in a similar role at a star hotel.

Join us at our stunning location in King Abdullah Economic City and be part of a committed team dedicated to luxury and guest satisfaction.

Join Our Team as a Pool Technician!

At Rixos Murjana, a part of the prestigious Accor group, we are dedicated to creating memorable experiences for our guests through exceptional service and quality. As a Pool Technician, you will play a vital role in ensuring our facilities meet the highest standards of maintenance and safety.

Key Responsibilities:

• Perform assigned tasks to the highest standards while working independently.
• Immediately address any issues or concerns in your area of responsibility.
• Manage stock and other items in the workshop and order supplies as necessary.
• Ensure timely implementation of daily tasks and check for guests' additional needs.
• Become thoroughly familiar with the hotel’s emergency procedures and remain prepared for any emergencies.
• Familiarize yourself with all relevant documentation and operational standards related to your responsibilities.
• Assist in Task Force Teams for new openings and carry out any other reasonable tasks as requested.

Qualifications:

• Education: Diploma or Certificate in Mechanical or Electrical fields.
• Experience: Minimum of 3 years in a similar role.
• Excellent communication skills in English.

We are committed to inclusivity and welcome candidates who can contribute to our diverse environment. If you have specific needs during the application process, please let us know so we can accommodate you.

Join Accor's Hospitality Team!
As a leading hospitality brand, Accor invites you to embark on a rewarding career as a Guest Service Agent (GSA) at the Swissôtel Living Jeddah. We are seeking an individual who is dedicated to delivering exceptional service and creating memorable experiences for our guests.

Key Responsibilities:

• Professionally greet and check-in guests, ensuring a seamless and efficient arrival process.
• Address guest inquiries, requests, and complaints with utmost professionalism and urgency.
• Execute check-out procedures, including accurate billing and secure payment collection.
• Liaise effectively with other departments to fulfill guest requirements and resolve issues promptly.
• Maintain comprehensive knowledge of hotel services, local attractions, and events to provide accurate information.
• Manage reservations, room allocations, and special requests with precision.
• Uphold the highest standards of organization and cleanliness at the front desk area.
• Perform essential administrative tasks, including generating reports.
• Collaborate effectively with team members to consistently deliver superior service standards.
• Adhere strictly to all hotel policies, procedures, and safety protocols.

Qualifications:

• Diploma or degree in Hotel Management or related field.
• Customer service experience, particularly in the hospitality industry.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficient in hotel management software (Opera preferred) and Microsoft Office suite.
• Ability to multitask in a fast-paced environment.
• Fluency in English; knowledge of additional languages is a plus.