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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMadinah
Join Labayh as a Customer Service Manager
In a fast-paced environment that's dedicated to mental health, you will have the opportunity to lead our Customer Service Department. We are committed to providing exceptional experiences in both digital and in-person services. Your role will be to enhance customer satisfaction and operational efficiency across all communication channels.

Key Responsibilities:
  • Leadership and Management: Lead and supervise the customer service team, setting operational goals and conducting performance evaluations.
  • Customer Experience Management: Oversee the customer journey, analyze feedback, and continuously improve the customer experience.
  • Complaints and Quality Management: Supervise the complaints management system, resolve issues, and develop policies for high-risk complaints.
  • Systems and Technology Management: Manage customer service systems, analyze data, and collaborate with technical teams for improvement.
  • Reporting and Analysis: Prepare reports on department performance and monitor key performance indicators (KPIs).
  • Emergency Tasks: Assess and prioritize emergency tasks accordingly.

Required Qualifications:
  • Bachelor’s degree in Business Administration, Psychology, or related field.
  • At least 5 years of experience in customer service, with a minimum of 2 years in a managerial role.
  • Proficiency in English and strong analytical skills.

What We Offer:
  • Competitive salary and benefits.
  • Opportunity to work with cutting-edge technology.
  • Collaborative and innovative work environment.
  • Professional development and growth opportunities.

Requirements

  • Requires 2-5 Years experience

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Al Muthanna Precast

Full-time
Join Al Muthanna Precast as a Sales Engineer!
Al Muthanna Precast is seeking a qualified and results-driven Sales Engineer to join its dynamic team. Our company is a leading precast manufacturer in Saudi Arabia, specialized in the design, manufacture, delivery, and installation of high-quality precast and prestressed concrete structures.

Key Responsibilities:
  • Market and sell a range of precast concrete products, including Hollow Core Slabs, Precast Walls (Solid / Sandwich / Architectural), Beams, Columns, Stairs, and other precast elements.
  • Develop and maintain strong relationships with contractors, consultants, developers, and project owners.
  • Analyze project drawings, specifications, and BOQs to prepare accurate technical and commercial proposals.
  • Coordinate with technical office, production, planning, and logistics teams to ensure feasibility and timely delivery.
  • Follow up on tenders, pricing negotiations, and contract awards.
  • Achieve assigned sales targets and contribute to market expansion.
  • Conduct site visits and provide technical support to clients when required.
  • Monitor market trends, competitors’ activities, and pricing strategies.

Requirements:
  • Bachelor’s Degree in Civil Engineering or related discipline.
  • Minimum 3–5 years of experience in Precast / Hollow Core / Precast Wall sales in Saudi Arabia.
  • Strong technical understanding of precast systems, structural drawings, and construction methods.
  • Proven negotiation and client-handling skills.
  • Ability to work independently and meet deadlines.
  • Proficiency in MS Office; experience with CRM systems is a plus.
  • Valid driving license.

Interested candidates should send their CV to j@************************ with the subject: Precast / Hollow Core Sales Engineer.

breifcase2-5 years

locationMadinah

3 days ago