Planning & Performance Manager📣 Job Ad

About the Role

TestCrew, a Saudi-born leader in Quality Engineering, Digital Assurance, and Digital Engineering, is seeking a Senior Appian Developer to join their dynamic team. With a strong presence across KSA, UAE, Jordan, Egypt, India, and Europe, TestCrew empowers enterprises to build, deploy, and scale technology with confidence. This role is instrumental in supporting mission-critical programs, including large-scale digital transformations and cloud modernization initiatives for major ministries, banks, giga-projects, and global enterprises.

As a Senior Appian Developer, you will be responsible for designing, developing, and maintaining robust Appian-based applications and workflows that underpin enterprise-grade digital solutions. This position requires a proactive approach to translating complex business requirements into scalable Appian designs, implementing seamless integrations with external systems and APIs, and optimizing application performance and user experience. You will collaborate closely with cross-functional teams, including business analysts, architects, QA engineers, and DevOps specialists, to ensure the delivery of high-quality, secure, and maintainable implementations.

Key Responsibilities

• Design, develop, and maintain Appian-based applications and workflows to support enterprise-grade digital solutions.
• Translate business requirements into scalable and efficient Appian designs.
• Implement integrations with external systems and APIs using REST/SOAP services and other relevant integration patterns.
• Optimize application performance and enhance user experience within the Appian platform.
• Collaborate closely with business analysts, architects, QA engineers, and DevOps teams to ensure successful project delivery.
• Participate actively in code reviews to maintain code quality and consistency.
• Mentor junior team members, sharing knowledge and best practices in Appian development.
• Contribute to the development and enforcement of Appian best practices and coding standards.
• Support production deployments and actively participate in issue resolution and troubleshooting.
• Gather and refine business requirements, translating functional needs into effective technical solutions.

Qualifications and Requirements

• Strong proficiency in Appian design and development, encompassing process models, interfaces, records, data types, and Appian plugins.
• Demonstrated experience in integrating Appian with external systems and APIs, utilizing REST/SOAP services, web services, and related integration patterns.
• Solid understanding of software development practices, including the Software Development Life Cycle (SDLC) and object-oriented concepts.
• Hands-on experience with relational databases, SQL, and data modeling to effectively support Appian applications.
• Proven background in performance tuning, troubleshooting, and optimizing Appian applications within complex environments.
• Ability to collaborate effectively with cross-functional teams.
• Familiarity with quality engineering practices and test automation concepts.
• Exposure to DevOps practices and tools, such as CI/CD pipelines and environment management, is considered an advantage.
• Strong written and verbal communication skills in English, with the ability to clearly document designs, technical decisions, and implementation details.

Required Skills

• Appian Design and Development
• Appian Process Models, Interfaces, Records, Data Types, and Plugins
• Appian Integration with External Systems and APIs
• REST/SOAP Services and Web Services
• Software Development Practices and SDLC
• Object-Oriented Concepts
• Version Control Tools (*, Git)
• Relational Databases and SQL
• Data Modeling
• Performance Tuning and Troubleshooting
• Appian Application Optimization
• Cross-functional Collaboration
• Requirements Gathering and Refinement
• Translating Functional Needs into Technical Solutions
• Quality Engineering Practices
• Test Automation Concepts
• DevOps Practices and Tools (CI/CD, Environment Management)
• English Communication (Written and Verbal)

Work Environment and Location

This is a full-time position. The role is based in Riyadh, Saudi Arabia, with a hybrid work model offering some flexibility for remote work in Medina, Saudi Arabia. The required experience for this role is 5-10 years.

About the Role

eMagine Solutions is seeking a Sales Supervisor to join a leading global FMCG company. This field leadership position is based in the Madinah region of Saudi Arabia and focuses on driving growth within the Foodservice (FS) / HoReCa channel. The role is responsible for managing a sales team, improving distributor performance, and achieving targets for volume, distribution, and visibility. The successful candidate will play a key part in strengthening the company's market presence in Madinah through effective route-to-market strategies and client relationship management within the hospitality sector.

Key Responsibilities

• Lead, coach, and manage the performance of Salesmen/Sales Executives in field sales operations.
• Execute route-to-market (RTM) plans for the FS/HoReCa channel, covering aspects like coverage, call cycles, journey plans, and territory management.
• Drive key sales fundamentals including volume, value, numeric distribution, weighted distribution, availability, and visibility.
• Oversee distributor operations, including order generation, van sales (if applicable), delivery performance, and credit discipline.
• Develop and maintain strong relationships with key accounts such as hotels, restaurants, cafes, catering services, kitchens, wholesalers, and cash & carry outlets.
• Ensure effective in-store/in-outlet execution, focusing on merchandising, POSM deployment, planogram compliance, and promotional activities.
• Track and improve Key Performance Indicators (KPIs) including daily calls, strike rate, hit rate, drop size, active outlets, on-shelf availability (OSA), and promotional compliance.
• Gather and report market intelligence, including competitor activities, pricing, new business openings, and customer feedback.

Qualifications and Requirements

• Proven FMCG sales experience with demonstrated team leadership in a Sales Supervisor, Team Leader, or Area Sales role.
• Demonstrable experience within the Foodservice (FS) / HoReCa channel in Saudi Arabia.
• Experience in managing and developing sales teams, including coaching, target setting, and using daily scorecards.
• Solid distributor management experience and a strong field execution mindset.
• Excellent negotiation and relationship-building skills with HoReCa customers.
• A valid KSA driving license is preferred.
• Knowledge of the Madinah region is considered a strong advantage.

Required Skills

• Sales
• Team Leadership
• Foodservice / HoReCa Channel Management
• Distributor Management
• Field Execution
• Negotiation
• Relationship Building
• Merchandising
• Promotional Execution
• KPI Tracking
• Market Intelligence

Work Environment and Experience

This is a full-time role based in Medina, Al Madinah, Saudi Arabia. The position requires 5-10 years of relevant experience. The role operates within the Foodservice (FS) / HoReCa channel, requiring a strong understanding of this market segment.

About the Service Manager Role

Adecco is seeking an experienced Service Manager to join a leading engineering organization in Al Madinah, Saudi Arabia. This full-time position is integral to overseeing and optimizing service operations, ensuring client satisfaction, and managing large-scale maintenance contracts within the region. The ideal candidate will possess a strong engineering background, extensive experience in maintenance and service operations, and a proven ability to lead teams and manage complex contractual agreements effectively, particularly with Saudi clients.

Key Responsibilities

The Service Manager will be responsible for a range of duties focused on operational excellence and client management:

• Overseeing and managing all aspects of maintenance and service operations.
• Leading and managing teams of 15 to 40 employees to ensure high performance and productivity.
• Effectively managing large maintenance contracts, ensuring adherence to terms and conditions.
• Developing and maintaining strong relationships with Saudi clients to meet their needs and ensure satisfaction.
• Ensuring efficient contract management processes are in place and followed.
• Driving operational excellence within the service department.
• Handling client inquiries, issues, and escalations professionally and efficiently.

Qualifications and Experience

Candidates should meet the following criteria:

• Bachelor's degree in Electrical or Electronics Engineering.
• 8 to 10 years of relevant experience in maintenance/service operations.
• Demonstrated strong experience managing large maintenance contracts.
• Proven experience working with Saudi clients.
• Currently based in Saudi Arabia.
• Experience leading teams of 15 to 40 employees.
• Strong knowledge of contract management principles and practices.
• Solid understanding of operations management within a service context.
• Excellent client handling skills.

Required Skills

Key skills for this role include:

• Maintenance and Service Operations Management
• Large Maintenance Contract Management
• Contract Management
• Operations Management
• Client Handling and Relationship Management
• Team Leadership

Additional Information

This is a full-time position based in Al Madinah, Saudi Arabia. Candidates with experience in Elevator, Airport Systems, Industrial Maintenance, Automation, or Technical Service industries will be highly regarded. Proficiency in both Arabic and English communication is preferred.