Broker Parts Sales Supervisor

About Abdul Latif Jameel Motors

Abdul Latif Jameel is a diversified business with a strong presence across the Middle East, North Africa, and Turkey (MENAT region). With 75 years of experience, starting as a trading business and then a Toyota distributorship in Jeddah, Saudi Arabia, the company has developed an extensive operational infrastructure and the largest vehicle distribution network in Saudi Arabia. This foundation has enabled diversification into new sectors that support the 'infrastructure of life' in the MENAT region.

Broker Parts Sales Supervisor Role Overview

Abdul Latif Jameel Motors is seeking a Broker Parts Sales Supervisor to join the team in Makkah, covering Taif and Makkah. This full-time role requires 2-5 years of experience and is responsible for achieving parts sales targets by developing new sales channels and managing the parts order cycle. The supervisor acts as a liaison between wholesalers/brokers and Abdul Latif Jameel, ensuring smooth sales processes and client satisfaction.

Key Responsibilities

• Achieve established parts sales volume and targets.
• Develop new sales channels and build strong relationships with clients.
• Manage the entire parts sales cycle using the JSAP system, including invoicing orders and re-invoicing to customers.
• Issue Parts Discrepancy Reports (PDR) when reported by customers and coordinate with the warehouse team for resolution.
• Ensure timely collection of payments and minimize overdue accounts.
• Collect wholesaler requirements and communicate them to the parts warehouse.
• Monitor and follow up on parts delivery to customers as planned.
• Gather market feedback on parts campaigns and advise management.
• Maintain high levels of customer satisfaction.

Qualifications and Experience

• 2-5 years of relevant experience in parts sales or a similar field.
• Proficiency in using SAP/ERP systems, specifically the JSAP system, for order management and invoicing.
• Demonstrated ability to open new sales deals and build client relationships.
• Strong understanding of sales cycles and collection processes.

Work Context and Authority

This position operates under close supervision, with authority primarily limited to the ordering system and process management. Decision-making is focused on the operational aspects of sales. The role is critical in ensuring client satisfaction by facilitating parts availability and smooth process execution, directly impacting sales through effective wholesaler/broker relationships.