Business Manager

Join Hilton as a Hostess!
At Hilton, we dedicate ourselves to creating exceptional guest experiences, and we are looking for a Hostess to join our dynamic team in the Makkah region. As a Hostess, you will be the first point of contact for our guests, responsible for ensuring they feel welcomed and valued. Your positive attitude and excellent communication skills will be vital in delivering high levels of customer service.

Key Responsibilities:

• Manage guest queries in a friendly, timely, and efficient manner.
• Ensure knowledge of the menu and all products available.
• Follow correct reporting procedures when faced with issues.
• Practice Hilton Grooming standards including uniform dress code and personal hygiene.
• Assist callers courteously and accurately relay messages, ensuring they are legible and timely.
• Possess a good understanding of the restaurant's seating arrangements.
• Comply with hotel security, fire regulations, and health and safety legislation.

Qualifications:

• Positive attitude and commitment to providing high levels of customer service.
• Good communication skills (oral and written).
• Excellent grooming standards.
• Flexibility to adapt to various work situations.
• Ability to work independently and as part of a team.

Preferred Skills:

• Degree in a relevant area.
• Experience in the Food and Beverage industry.
• Prior experience handling cash.
• Knowledge of Food Hygiene Regulations.

Join us at Hilton, where we fill the earth with the light and warmth of hospitality, providing remarkable experiences to our valued guests every day!

Join Rotana Hotels as a Sales Manager!
We are seeking passionate and dynamic sales professionals who pride themselves on delivering extraordinary levels of customer service and providing creative solutions to our guests.

Responsibilities:

• Implement all sales activities and maximize business opportunities in your area of responsibility.
• Ensure comprehensive coverage of your portfolio, servicing all levels of accounts, including managerial and departmental executives.
• Negotiate prices with customers for both transient and group business in connection with the properties.
• Promote and generate sales leads for Rotana.
• Provide feedback on changing marketing conditions, including competition trends.
• Maintain files of major accounts and assist in the accounts management system.

Skills and Qualifications:

• A degree in sales with a minimum of two years of post-graduate work experience, ideally within the hotel industry.
• Excellent presentation and communication skills; proficiency in English is essential.
• Proficiency in other languages is considered an asset.

Ideal Candidate:
The ideal candidate will be guest and service-oriented, proactive, and results-driven. You should demonstrate flexibility, integrity, and professionalism, with a track record of exceeding targets and the ability to devise and execute effective sales strategies.

Join Hilton as a Waiter/ess!
As a Waiter/ess at Hilton, you will play a key role in delivering an exceptional experience to our guests. You will serve our guests in a friendly, timely, and efficient manner, displaying extensive knowledge of our menu offerings to ensure a memorable dining experience.

Key Responsibilities:

• Manage guest queries with a positive attitude and prompt service.
• Serve alcoholic and non-alcoholic beverages following all regulations.
• Maintain extensive knowledge of the menu and offerings.
• Ensure workstations are well-stocked and organized.
• Deliver food and beverage orders promptly and to consistent quality standards.
• Adhere to Hilton's grooming standards and maintain cleanliness.
• Comply with hotel security, fire regulations, and health and safety legislation.

What We Are Looking For:
A successful candidate will demonstrate:

• A positive attitude and good communication skills.
• A commitment to delivering high levels of customer service.
• Excellent grooming and hygiene standards.
• Flexibility to adapt to various work situations.
• Ability to work independently as well as in a team.

Preferred Qualifications:

• Experience in the Food and Beverage industry.
• Previous cash handling experience.
• Knowledge of Food Hygiene Regulations.

About Hilton:
Hilton is a leading global hospitality company with a portfolio of 25 world-class brands. Our vision is to fill the earth with the light and warmth of hospitality, creating remarkable experiences for guests worldwide. Join our team at Doubletree by Hilton, Jabal Omar, and be a part of an exceptional journey in the hospitality industry.