Collections Specialist

About Qanoniah

Qanoniah is a leading AI LegalTech Startup in Saudi Arabia. The company's AI Legal Assistant serves as a daily partner for major enterprises and government entities across the Kingdom.

The Role of Collections Specialist

Qanoniah is seeking a Collections Specialist to manage the tail end of the revenue cycle. This full-time position, based in Makkah, involves tracking outstanding invoices, engaging with client accounts payable teams, and resolving payment issues to ensure timely receipt of funds. The role requires 2-5 years of experience and involves close collaboration with the vendor registration/invoicing owner and the Finance department.

Key Responsibilities

• Manage the complete collections cycle for all invoiced accounts, from submission to payment.
• Maintain a current tracker of all outstanding receivables, including amounts, due dates, aging, and client status.
• Follow up with client accounts payable and procurement teams until each invoice is paid.
• Identify and resolve payment blockers such as missing documents, portal rejections, PO mismatches, disputed amounts, or internal client approvals.
• Escalate at-risk or overdue accounts promptly, with a clear resolution plan.
• Coordinate with Finance on payment terms, invoice corrections, and reconciliation of received payments.
• Collaborate with the vendor registration/invoicing owner when issues relate to portal, PO, or invoicing setup.
• Provide regular, accurate reporting to leadership on collection status, expected payment timing, and aging receivables.
• Build and maintain strong working relationships with client finance and procurement contacts to facilitate smooth payments.
• Flag recurring payment issues by client or portal and propose process improvements.

Qualifications and Requirements

• A Bachelor's degree.
• Minimum of 2 years of experience in collections, accounts receivable, or credit control, preferably with corporate or government clients in Saudi Arabia.
• Working knowledge of Saudi government and enterprise payment cycles (*, Etimad, SAP Ariba, Oracle iSupplier).
• Proficiency in understanding invoices, VAT, payment terms, and reconciliation.
• Demonstrated ability to perform structured and persistent follow-up while maintaining strong client relationships.
• Strong attention to detail.

Preferred Qualifications

• Experience with PIF companies and their subsidiaries.
• Experience collecting from entities such as Aramco, SABIC, or government ministries.
• Background in a SaaS or technology vendor environment.
• Familiarity with HubSpot or similar CRM/ERP tools.
• Prior experience in a supplier-side vendor registration or invoicing role.

Application Process

Candidates who meet the above qualifications are encouraged to apply. Salary details will be discussed during the interview process.