Commercial Manager Commercial offices and Luxury Retail Leasing

About the Role

Swisslinx Middle East is seeking a Commercial Manager / Director for Commercial Offices and Luxury Retail Leasing. This full-time position is based in Jeddah, Makkah, Saudi Arabia, and focuses on leading revenue operations for a major luxury retail mixed-use complex. The role involves managing existing assets to achieve full committed occupancy and ensuring tenant performance aligns with plans, rather than greenfield leasing.

Role Objectives

The primary objective for the first year is to achieve full committed occupancy, establish a tenant base that meets trading plans, and secure new income streams beyond traditional rent. This role is centered on completion and ongoing management of the asset.

Core Responsibilities

• Manage the destination's revenue plan and commercial P&L, including setting pricing, rent, and revenue-share structures across all income lines. Present monthly reports to the GM and quarterly reports to the board with variance analysis and corrective actions.
• Complete occupancy by closing remaining GLA in line with the approved merchandising plan, focusing on targeted brand acquisition, end-to-end negotiation (heads of terms through fit-out handover), and disciplined curation of the tenant mix.
• Oversee the signed tenant base, including onboarding, fit-out handover, trading reviews, arrears and occupancy-cost management, renewals, and re-mixing underperforming units. Serve as the primary commercial point of contact for tenants.
• Develop a sponsorship and brand-partnership portfolio, encompassing naming rights, launch partners, activation calendars, and media assets. Manage the commercial aspects of the launch program and convert launch-phase attention into multi-year contracted income.
• Establish the commercial model for the events program, covering ticketing, private hire, and brand activations, in collaboration with marketing and events teams responsible for creative and delivery.
• Act as the interface for Group F&B operations.
• Conduct market intelligence and tenant health monitoring, tracking tenant sales, occupancy cost ratios, arrears, and category performance. Benchmark against destination assets in Jeddah and Riyadh and recommend re-mixing for underperforming categories.
• Build and lead a lean commercial team (leasing, partnerships, analytics), establishing reporting rhythms and a single source of truth for commercial data.

Qualifications and Experience

• A minimum of 10 years of experience, with 12 to 15+ years specifically in commercial leadership of mixed-use destinations, luxury retail, or lifestyle assets.
• At least 5 years of experience within KSA or the wider GCC region.
• A proven track record of bringing a live asset to full occupancy and managing ongoing tenant operations and leasing performance.
• A strong network across regional and international F&B and retail brands, as well as tier-one property agencies.
• Familiarity with KSA commercial leasing regulations, municipal licensing, and Ejar.

Location

This position is based in Jeddah, Makkah, Saudi Arabia, with market intelligence responsibilities extending to Riyadh.

Application Process

Candidates meeting the specified requirements are encouraged to apply.