CRM Representative📣 Job Ad

About Blue Limits Group

Blue Limits Group, established in 2007, operates as a hospitality, marine, and lifestyle platform company. The group focuses on developing distinctive brands through creative storytelling, aspirational design, and authentic experiences. It curates and manages unique properties across dynamic destinations within the Kingdom of Saudi Arabia. Blue Limits Group is committed to delivering high-quality guest experiences and fosters innovative environments that integrate luxury, culture, and lifestyle. The organization values creativity, service excellence, and collaborative partnerships across its portfolio.

The Role of CRM Representative

Blue Limits Group is seeking a CRM Representative to join its team in Jeddah, Makkah. This is a full-time, on-site position responsible for managing customer interactions across various channels, addressing inquiries, resolving issues, and ensuring a consistent and positive customer journey. The role requires a strong focus on service quality and building customer relationships within a fast-paced hospitality and lifestyle setting.

Key Responsibilities

• Update and maintain customer records within the CRM system.
• Track customer feedback and insights.
• Support the implementation of customer engagement campaigns.
• Monitor service requests and ensure timely resolution.
• Follow up with guests and partners to ensure satisfaction.
• Prepare reports on customer trends and interaction patterns.
• Collaborate with operations and marketing teams to enhance service processes.

Qualifications and Experience

• 0-1 years of professional experience.
• Prior customer-facing experience is required.

Work Location and Type

This is a full-time, on-site position based in Jeddah, Makkah. The role operates within a dynamic hospitality and lifestyle environment, requiring dedication to service quality and customer relationship management.

Application Process

Interested candidates are invited to submit their applications for this role.