Customer Development Manager Convenience

About the Role

Mars is seeking a Customer Development Manager Convenience to join their team in Makkah, with responsibilities extending to Jeddah. This full-time position focuses on achieving profitable sales growth for Mars' business customers within the traditional trade sector. The role requires maintaining strong customer relationships and executing customer plans with a focus on revenue, growth, profit, product assortment, shelving, merchandising, pricing, promotions, and seasonal merchandising.

Key Responsibilities

• Develop and implement solutions that align with customer objectives, category leadership goals, and company profitability targets, including sales growth for seasonal placements, shelving, merchandising, and pricing.
• Influence customers to adopt proposed solutions through fact-based presentations that demonstrate mutual benefits for both the customer and Mars.
• Ensure timely and effective execution of new product launches to maximize customer impact.
• Execute all agreed-upon customer solutions with accurate and timely forecasting, supported by detailed follow-through.
• Manage customer trade funds in compliance with internal and external requirements, continuously seeking to improve spending effectiveness.
• Provide customers with category insights and recommendations for growth, incorporating customer feedback and potential solutions.

Candidate Requirements

Candidates for this role should possess 5-10 years of relevant experience in customer development or key account management, particularly within traditional trade. The position requires a proven ability to manage customer relationships and drive profitable sales growth.

Work Environment and Culture

At Mars, associates work within a diverse and talented team, guided by the company's Five Principles. The company is committed to building a sustainable future and offers a strong focus on learning and development from day one, including access to Mars University. This role is based in Makkah, with activities in Jeddah, and is a full-time position.

Compensation and Benefits

Mars provides an industry-competitive salary and benefits package, which includes a company bonus. Specific salary details will be disclosed during the hiring process.