Maintenance Manager📣 Job Ad

About the Role

Hilton is seeking a Maintenance Manager to join its team in Mecca, Makkah, Saudi Arabia. This full-time role is central to ensuring the physical building and its systems are meticulously maintained, directly contributing to the delivery of memorable guest experiences.

Role Context and Impact

The Maintenance Manager leads the engineering team, overseeing all aspects of property maintenance and repairs. This position is critical for upholding operational excellence, ensuring safety standards, and supporting the overall efficiency of hotel operations to enhance guest satisfaction.

Key Responsibilities

• Lead and develop a high-performing team by recruiting, training, supervising, and mentoring team members, conducting performance evaluations, and providing professional development opportunities.
• Ensure safety and compliance by overseeing the maintenance of the physical building, mechanical, electrical, HVAC, and life safety systems, coordinating inspections, and upholding national and local regulatory standards.
• Manage daily maintenance operations, including prioritizing tasks, verifying completion through the property maintenance management system, and ensuring timely resolution of service requests, guest concerns, and emergencies.
• Support property improvement projects, assisting with capital projects and rehabilitations, including scheduling, budgeting, contractor bidding, and licensing/permitting, while ensuring regulatory compliance.
• Lead energy efficiency initiatives by developing and overseeing property-wide energy conservation programs to reduce utility costs.
• Drive engineering performance by monitoring departmental Key Performance Indicators (KPIs), such as equipment upkeep, audit results, and team productivity, and implementing actions for improvement.
• Support hotel-wide operational leadership by collaborating with the broader hotel leadership team on evacuation procedures, duty manager coverage, and other safety protocols as needed.

Candidate Profile

The ideal candidate demonstrates a strong commitment to Hospitality, acting with Integrity in all actions. This role requires proven Leadership capabilities to inspire and guide a team, alongside a belief that Teamwork drives optimal outcomes. A sense of Ownership and accountability is essential, coupled with a focus on the Now, bringing urgency and discipline to daily tasks.

Required Experience

Candidates should possess 5-10 years of experience in a relevant maintenance management role, preferably within the hospitality sector.

Work Environment

This is a full-time position based at the Hilton property in Mecca, Makkah, Saudi Arabia.