PACS Administrator / (Senior)

About the Role

Fakeeh Care Group is seeking a PACS Administrator / (Senior) to join their team in Makkah, with operations spanning Jeddah and Makkah. This full-time role is essential for maintaining, organizing, and supervising all technical aspects related to RIS/PACS systems and their integrations across designated Fakeeh Care entities. The position requires 0-1 years of experience and focuses on ensuring smooth IT infrastructure operations and providing technical support to end-users.

Role Purpose

The primary purpose of this role is to ensure the continuous and efficient operation of RIS/PACS systems and their integrations. This involves managing technical issues, performing preventive maintenance, and providing crucial end-user support to maintain the integrity and functionality of the IT infrastructure within Fakeeh Care Group.

Key Responsibilities

• Manage all technical issues related to the proper functioning of RIS/PACS servers, system integrations, workstations, and physicians’ referral portals.
• Perform daily preventive maintenance for critical areas to ensure RIS/PACS and integrated systems meet business needs.
• Maintain and update user lists on the RIS, including radiologists, technicians, receptionists, typists, and clinicians.
• Schedule periodic maintenance and upgrades with Siemens in coordination with the System Integration Manager, Radiology Department Director, and administration.
• Ensure daily backups of PACS/RIS are completed and daily/weekly tape changes are performed on time. Additionally, ensure High Availability and Disaster Recovery solutions are in-sync, ready, and optimized.
• Demonstrate new techniques, equipment, and procedures to staff.
• Provide basic support for end-user applications, including HIS, software, email, antivirus, internet, and desktop applications, resolving issues until completion.
• Install and configure systems, HIS applications, software, and hardware, including computers, printers, access points, and peripheral devices.
• Prepare operating systems for computers by installing Windows OS and desktop applications.
• Assess user needs and business requirements related to end-user tasks and create assessment reports.

Experience and Qualifications

Candidates for this role should possess 0-1 years of relevant experience. The position requires a foundational understanding of RIS/PACS systems and IT infrastructure management, along with the ability to perform technical support tasks effectively.

Work Environment and Location

This is a full-time position based in the Makkah region, serving Fakeeh Care Group entities in both Jeddah and Makkah. The role involves working within a healthcare IT environment, collaborating with various departments to ensure system reliability and user satisfaction.

Application Information

Salary details for this position are not disclosed. Interested candidates are encouraged to apply to contribute to the technological backbone of Fakeeh Care Group's healthcare services.