Product Specialist📣 Job Ad

About the Role

Tamer Mölnlycke Care is seeking a Product Specialist to join our team in Jeddah, Makkah, Saudi Arabia. This full-time role focuses on driving sustainable sales growth and clinical adoption of the assigned wound care portfolio within designated accounts. The specialist acts as the primary clinical-commercial contact for healthcare professionals, ensuring the safe, compliant, and value-based use of the company’s solutions by combining consultative selling, product expertise, customer education, and account execution.

Key Responsibilities

• Achieve assigned sales, growth, focus-product, new-account, and activity targets in line with the approved territory plan.
• Build and maintain an account map identifying clinical users, decision makers, influencers, procurement stakeholders, current usage, competition, and growth opportunities.
• Execute a disciplined call plan and conduct high-quality customer visits, product presentations, demonstrations, evaluations, conversions, and post-conversion follow-up.
• Provide accurate product and clinical information within approved claims and immediately escalate adverse events, product complaints, or compliance concerns according to company procedures.
• Develop clinical champions and long-term customer relationships through education, responsiveness, and measurable value delivery.
• Support tenders, quotations, product listings, trials, samples, and required documentation in coordination with internal stakeholders.
• Monitor competitor activities, pricing, contracts, customer feedback, and market trends; submit timely and actionable market intelligence.
• Maintain accurate CRM records, opportunity stages, monthly forecasts, visit reports, and account action plans.
• Coordinate with supply chain and customer service to support product availability, delivery, and issue resolution while avoiding unauthorized commitments.
• Participate in conferences, workshops, launches, and educational events and complete all required training and certification.
• Manage samples, demonstration stock, company assets, and expenses responsibly and in compliance with policy.
• Collaborate across territories and functions, share best practices, and contribute positively to team objectives.

Collaboration and Communication

The Product Specialist will engage in extensive internal and external communication to achieve role objectives. Key internal stakeholders include the Area Sales Manager, National Sales Manager, Wound Care Business Unit Director, Marketing, Clinical / Medical Education, Supply Chain, Customer Service, Finance, Regulatory, Quality, and Tender teams.

External interactions will involve a broad range of healthcare and administrative professionals, such as physicians, nurses, wound care teams, infection prevention teams, pharmacists, procurement and supply chain teams, hospital leadership, distributors, and other relevant stakeholders.

Required Experience

This role requires 2 to 5 years of experience in a relevant field. The ideal candidate will demonstrate a strong background in consultative selling, product expertise, customer education, and account management within a clinical or commercial setting, supported by accurate market intelligence.

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role involves working within designated accounts and engaging directly with healthcare professionals and various internal teams.

Application Process

Interested candidates are encouraged to apply.