Sales Coordinator sadi📣 Job Ad

About Nafcel and the Role

Nafcel is seeking a Sales Coordinator to join its team in the Industrial Area of Makkah, Saudi Arabia. This full-time position is integral to supporting the sales department and ensuring efficient customer order management.

Role Overview

The Sales Coordinator plays a crucial role in supporting the Sales Department by coordinating customer orders, maintaining accurate sales records, and facilitating communication between customers and various internal departments. This position ensures that orders are processed and delivered accurately and on time, acting as a vital link between customers, Sales, Production, Distribution, and Finance.

Key Responsibilities

• Receive customer inquiries, purchase orders, and sales requests, ensuring they are properly recorded.
• Prepare quotations, sales orders, proforma invoices, and other sales-related documents.
• Enter and update customer orders accurately in the ERP/SAP system.
• Verify product specifications, quantities, prices, payment terms, and requested delivery dates.
• Coordinate with Production Planning to confirm product availability and production schedules.
• Coordinate with Distribution and Logistics to arrange timely delivery of customer orders.
• Follow up on pending orders and keep customers informed about their order and delivery status.
• Communicate any delay, shortage, specification issue, or delivery concern to the Sales Manager and customer.
• Coordinate with Finance regarding customer credit limits, payment status, invoices, and overdue accounts.
• Maintain accurate customer information, price lists, contracts, quotations, and order records.
• Prepare daily, weekly, and monthly sales reports as requested by management.
• Monitor actual sales performance against targets and provide updated data to the Sales Manager.
• Handle customer complaints professionally and coordinate with Quality, Production, and other departments for investigation and resolution.
• Maintain proper filing and confidentiality of customer and commercial information.
• Support the Sales Manager and sales team in preparing presentations, reports, meetings, and customer visits.
• Follow approved company policies, pricing authorities, and sales procedures.
• Perform other related duties assigned by the Sales Manager.

Qualifications and Requirements

This role requires 0-1 years of experience, making it suitable for entry-level professionals or recent graduates. Candidates must meet the following specific requirement:

• This position is exclusively open to Saudi Nationals.

Work Environment and Conditions

This is a full-time position based in the Industrial Area of Makkah. The role involves working collaboratively across multiple departments to ensure smooth sales operations and customer satisfaction.

Application Information

Nafcel offers a professional work environment for individuals looking to contribute to a dynamic sales team in Makkah.