Sales Coordinator📣 Job Ad

Position Summary

Zhejiang Dingli Machinery (KSA) is seeking a Sales Coordinator to join its team in Riyadh, Riyadh Province. This full-time role is central to supporting daily sales operations and customer relationship management, with a significant focus on import customs clearance, logistics coordination, and meticulous order follow-up.

About the Role

The Sales Coordinator will play a crucial part in ensuring efficient sales processes and maintaining high customer satisfaction. This position demands excellent communication skills, strong organizational abilities, and a proactive approach to manage tasks effectively within a dynamic sales environment.

Key Responsibilities

• Assist the sales team with order processing, customer account management, and maintaining accurate sales records, with particular attention to import-related documentation and customs procedures.
• Prepare precise quotations for customers and follow up on payments to ensure timely collections.
• Respond promptly and professionally to customer inquiries regarding products, pricing, and order status, including updates on import shipments and logistics.
• Coordinate import customs clearance and logistics with internal departments (logistics, production, finance) and external agents to ensure timely delivery and accurate invoicing.
• Prepare sales reports and monitor sales activities to support comprehensive sales performance analysis.
• Maintain up-to-date knowledge of products and industry trends to effectively assist customers.
• Support day-to-day administrative duties, including document handling, correspondence, and office supply management.

Required Experience and Technical Skills

• Proven experience in import customs clearance and logistics coordination.
• Solid experience in order follow-up, preferably within industrial manufacturing enterprises or trading companies.
• Proficiency in MS Office applications and familiarity with CRM/ERP software.

Candidate Attributes

• Detail-oriented with excellent organizational and multitasking abilities.
• Ability to work collaboratively in a team environment and consistently meet deadlines.
• Customer-focused mindset combined with effective problem-solving skills.

Employment Details

This is a full-time position based in Riyadh, Riyadh Province, KSA.