Compliance & Performance Manager Facilities Management📣 Job Ad

About the Role

CG Resourcing is seeking a Compliance & Performance Manager to join a Facilities Management company. This full-time position is based in Al Ula and Medina, within the Al Madinah region. The successful candidate will be responsible for developing and implementing a comprehensive contract compliance and performance management framework to ensure service providers meet contractual obligations, adhere to regulations, and deliver services according to agreed-upon standards.

Role Overview

The Compliance & Performance Manager will play a key role in overseeing contract adherence and service quality for a prestigious client. This involves conducting regular audits, monitoring Key Performance Indicators (KPIs), and generating detailed compliance and performance reports. The insights derived from these reports will be crucial for driving continuous improvement initiatives and achieving operational excellence within the facilities management services.

Key Responsibilities

• Develop and implement a contract compliance and performance management framework.
• Ensure service providers meet all contractual obligations and regulatory requirements.
• Monitor service delivery against agreed-upon standards and KPIs.
• Conduct regular audits of service provider performance and compliance.
• Prepare and present comprehensive compliance and performance reports.
• Identify areas for improvement and contribute to operational excellence initiatives.

Qualifications and Experience

Candidates for this role should possess a strong background in facilities management or asset management. A Bachelor's degree in a relevant field is preferred, or extensive industry experience demonstrating significant technical capabilities. The role requires a minimum of 15 years of related experience. Proficiency in the Microsoft Office Suite, including Word, Excel, PowerPoint, Project, and Outlook, is essential. Familiarity with CAFM/EAM systems and asset management principles is also required.

Required Skills and Attributes

• Strong analytical skills for performance evaluation and problem-solving.
• Expertise in the technical specifications of installations.
• Excellent communication skills for reporting and stakeholder engagement.
• Effective time-management skills to handle multiple tasks.
• A detail-oriented and highly organized approach to work.
• Proficiency in negotiation and project management.

Work Location and Type

This is a full-time position located in Al Ula and Medina, within the Al Madinah region. The role involves working with a facilities management company serving a prominent client.