Hotel Receptionist

⛔️Note: No applicant without a qualification in tourism and hospitality will be considered, whether (course - diploma - bachelor's) + experience, regardless of duration.

Job Title: Receptionist and Resort Operations Supervisor
Required Academic Qualification
Diploma or Bachelor's in Tourism and Hospitality, with basics in accounting, computer use, the 'Nazeel' program, and team management.

Tasks and Responsibilities:


1- Receiving guests, completing check-in and check-out procedures, and managing reservations.


2- Supervising the daily operations of the resort and ensuring the readiness of facilities and services.


3- Following up on cleaning, maintenance, and staff work at the resort.


4- Addressing guest feedback and complaints and working to resolve them.


5- Preparing daily reports and submitting them to management.


6- Monitoring operational revenues and expenses and the necessary needs for the resort.


7- Maintaining resort property and ensuring the quality of services provided.


8- Performing any other tasks assigned by management within the scope of work.