مشرف خدمة عملاء

Our company is looking for an enthusiastic Customer Service Supervisor to join our team to support customers and provide an excellent experience. You will be responsible for leading the customer service team, ensuring goals are met, and effectively resolving issues. If you have strong communication skills and the ability to motivate, we invite you to apply.

**Job Duties and Responsibilities:**

* Lead and guide the customer service team to achieve customer satisfaction goals.
* Monitor team performance and provide necessary training and guidance.
* Handle complex customer complaints and provide satisfactory solutions.
* Analyze customer service data to identify areas for improvement.
* Ensure adherence to company policies and procedures in service delivery.