Account Executive Enterprise📣 Job Ad

About Lucidya

Lucidya is an AI-native platform for customer experience (CX) intelligence, designed to autonomously manage entire customer lifecycles from initial engagement through retention and growth. Unlike platforms that solely provide insights, Lucidya completes the feedback loop with proprietary Natural Language Understanding (NLU) capabilities. These capabilities are developed in-house and trained on millions of multilingual conversations, enabling marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.

The Opportunity: Enterprise Account Executive

Lucidya is seeking an Account Executive - Enterprise to join its team in Riyadh, Riyadh Province. This full-time role is critical as enterprise clients across BFSI, telecom, media, retail, and other large organizations are increasingly committing to AI solutions. The successful candidate will help major organizations rethink how they understand and engage millions of customers. This position involves navigating complex buying groups, managing long sales cycles, and meeting high expectations, directly influencing Lucidya's growth in the enterprise segment and its impact with some of the region's largest companies.

Key Responsibilities

• Own enterprise revenue targets and drive meaningful Annual Recurring Revenue (ARR) growth.
• Build strategic account plans that map influence, risk, timing, and internal politics.
• Run full sales cycles end-to-end, including discovery, demo, business case development, executive alignment, negotiation, and close.
• Lead value-based conversations with C-level stakeholders (CEO, CMO, CIO, CX leaders).
• Translate complex AI capabilities into business outcomes such as cost savings, retention improvement, and revenue growth.
• Maintain pipeline quality, forecast accurately, and understand the status of every deal.
• Partner closely with Solutions, Product, and Customer Success teams to ensure smooth handovers and successful onboarding.
• Confidently handle objections.
• Continuously learn about the market, competitors, and the evolving AI landscape.

This role is responsible for outcomes including revenue generation, securing strategic logos, and fostering long-term enterprise relationships.

Candidate Profile and Qualifications

• Minimum of 7+ years of experience in enterprise SaaS or technology sales, with a consistent record of meeting or exceeding quota.
• Comfortable selling into large, complex organizations where decisions involve multiple stakeholders and extended timelines.
• Demonstrated ability to proactively advance deals.
• Confidence in executive settings, capable of simplifying AI and analytics into clear business value.
• Strong commercial acumen, including understanding margins, contract structures, and negotiation dynamics.
• Resilience in managing long sales cycles, viewing them as strategic challenges to overcome.
• Proactive in follow-ups, meeting preparation, and anticipating objections.
• Strong internal collaboration skills, focused on problem-solving.
• Experience in analytics, CX platforms, social listening, or AI-based solutions is preferred.
• A strong network within Saudi enterprise organizations is a significant advantage.

Work Culture

Lucidya fosters a work environment that values ambition balanced with humility, and competitiveness guided by ethical principles. The culture is outcome-driven rather than ego-driven, and candidates should be comfortable in a fast-scaling environment where organizational structure evolves.

Location and Employment Type

This is a full-time position based in Riyadh, Saudi Arabia. Salary details will be discussed during the interview process.